Thrill Ride Attendant

At Stratosphere Gaming, LLC , we don’t just offer jobs — we build careers. In a business that’s often about flash, we’re the real deal. With a diverse portfolio of hospitality, gaming, and entertainment properties, we’re powered by people who are passionate, reliable, and ready to make an impact. Whether you're just starting out or looking to take your career to the next level, you’ll find real opportunities here — and a team that’s as invested in your success as you are.
Job Description Summary:
Summary:
As a Ride Attendant, you play an important role in creating a safe and enjoyable experience for guests. You are responsible for greeting guests, managing ride loading and unloading procedures, and upholding safety protocols. Your positive attitude and attention to guests needs help ensure a smooth operation and memorable visit for all.
Job Description:
Essential Functions and Responsibilities:
Provide timely and courteous guest service consistent with the company’s guest service culture
Greet and guide guests, assist with ride boarding and exiting, and maintain proper elevator capacities
Monitor guest queues and maintain cleanliness of pre-loading areas
Explain safety and loading procedures, ensuring guest understanding and compliance
Respond to guest inquiries and resolve complaints in a friendly and efficient manner
Identify and accommodate guests with special needs
Report equipment issues or safety concerns to leads, supervisors, or tower dispatchers
Consistently follow all operational, safety, and emergency procedures
Ensure hourly guest capacity is maintained, and ride traffic is tracked as required
Create a fun and welcoming environment that enhances the guest experience
Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, if they apply to the position
Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company’s guest service culture standards
Perform other duties as assigned
Qualifications
Proven experience providing high level of guest service preferred
Ability to follow instructions and complete tasks accurately in a fast-paced environment
Strong communication skills and willingness to work as part of a team
Committed to fostering a respectful, inclusive, and safety-conscious work environment
Requirements
This position is classified as safety-sensitive and requires successful completion of a pre-employment drug screening, including testing for marijuana
At least 18 years of age
High school diploma or equivalent preferred
Ability to effectively communicate in English, both written and verbal
Obtain and maintain all work cards as required by the company
Verify right to work in the United States
Work Cards
Non-Gaming Card
Physical Requirements
Occasionally push/pull up to 25lbs.
Occasionally lift and/or carry up to 25lbs. at floor, knee, waist, and chest levels
Regularly Squat, kneel, reach, bend, twist
Occasionally sit and work at a desk or computer
Frequently standing and walking
Ability to communicate using in-person speech, radios, and telephone
Ability to hear, understand, and distinguish speech and/or other sound in person
Ability to distinguish between shades of color
Ability to use tools or equipment requiring a high degree of dexterity
Work Environment Potential Conditions
Indoor
Outdoor
Smoky
Noisy
Extreme Heights
Extreme hot & cold temperatures
Slippery surfaces
Exposure to dust, fumes and/or gases
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.
Ready to make your next move the right one?
If you're looking for more than just a job — and want to be part of a team that values integrity, impact, and opportunity — we’d love to hear from you.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.