OCM Consultant- Transformation Consulting

Role – OCM Consultant
Levels- A to SM
Job Description
Collaborate with Change Management Lead, Project Leads and Project Sponsors to determine change management scope and effort
Apply Organization Change Management (OCM) framework, methodology and tools to create a change strategy to support adoption of the changes
Conduct Change Impact Assessment (CIA) to identify key impacts, assess change readiness and identify key stakeholders
Document all impacts of process or tool change to determine user support and resistance
Develop a Change Management Plan to drive faster adoption and higher utilization of process/system changes
Work with the Change Management Lead and Project Leads to ensure that change management activities are incorporated into overall project plan
Support the design, development, delivery, and management of all engagement activities, including communications
Demonstrate experience in using multiple digital communication channels to engage stakeholders and impacted users across geographies
Ensure high quality and timely execution of communication plans and strategies by on time design and development of quality communication collaterals – Mailers/ newsletters/ posters/ flyers etc.
Support training efforts by managing the development and deployment of training materials using effective training channels
Work with key stakeholders to establish and maintain the commitment necessary to address workforce transition challenges that might arise and implement change deliverables
Report project level status, metrics, issues, and risks on an ongoing basis to the Executive Leadership
Skills Required
Experience and knowledge of change management principles, methodologies, and tools
Team player with strong interpersonal skills and ability to take a leadership role when necessary
Ability to quickly assimilate and apply new concepts, business models, etc.
Ability to establish and maintain strong relationships
Flexible and adaptable; able to work in ambiguous situations
Excellent business, communications, and interpersonal skills
Experience in CCA deployment (optional)
Experience
3 to 20 years of work experience (depending on level) at a Tier-1 consulting firm or in a corporate communications department
Bachelor’s degree required. MBA or advanced degree in related specialization area preferred
Experience implementing change management plans utilizing multiple communication tools and techniques
Preferred
Organization Change Management experience in one end-to-end ERP implementation program

Work arrangement
Hybrid