Byron Center Cashier/Title Agent

Summary of position:
To be the first point of access to all Repocast, Orbitbid, Rangerbid and SSL customers. To be friendly, patient, accurate, and fast in taking all payment forms from customers. To collect, correct and verify that all titled vehicles, motor homes, watercrafts, trailers, etc. are present and available before the auction. To process title transfers as well as handle any problems with titles and to keep accurate records of all titles. To be clear and respectful when informing customers about company policies. To kindly direct customers in next step in pick up process. This position does require Saturday work from 8:00 a.m. – 1:00 p.m.
Schedule:
Mondays 8:30am-4:30pm
Thursdays 12pm- 8pm
Saturdays 8am-1pm
Possibility for Fridays 8:30am-4:30pm
Company Summary:
Miedema Asset Management Group offers a comprehensive employee benefit program to eligible full time employees and their families. We offer a custom benefit store that provides the opportunity to select a benefit package that best fits your personal needs. We offer a choice of 8 different medical plans as well as many voluntary options that will supplement your coverage and provide income protection for you and your family.
We also offer paid sick, personal and vacation time after a full year of employment. We provide an employer match 401k plan for all employees.
Repocast.com, a Miedema company, provides employment opportunities to all qualified employees and applicants without regard to race, color, creed, genetic information, religion, national origin, gender, sexual orientation, gender identity and expression, age, disability, or veteran status, and base all such employment decisions upon the individual’s qualifications and ability to perform the work assigned.
Qualifications & Requirements
Excellent customer service skills
High school Diploma
Ability to answer phones
Problem solver
Good verbal and written skills
Punctual
Organized
Dependable
Clear penmanship
Team player
Well spoken
Math proficiency
Computer skills (web browsers, MS Office, QuickBooks, email)
Recommended but not required
Cashier experience
Title experience with vehicles or boats
Experience with Police book
Essential Job Functions
Typical Cashier Duties
Take the correct amount of payment from the customer, using appropriate devices and procedures
Accurately count down drawer daily and balance with paid invoices using the cashier balance sheet
Complete/attach/file required forms (i.e. tax exemption, IRS 8300, etc.)
Communicate with warehouse workers
Help answer customer questions
Keep cash drawer organized
Clean and tidy the cashier's office
Direct customers to where they need to pickup & coordinate with our employees for efficient pickup
Other duties as requested by manager
Typical Check In Duties
Start contracts in the appropriate auctions with customers selling items
Ensure all information is accurate and complete
Confirm consignor payout information is correct
Use proper grammar and spelling
Add lots to contracts on occasion
Edit and review auction items for errors
Ensure accurate category placement
Confirm accurate pictures and matching descriptions
Use online search tools to verify questions on items
Edit any descriptions from customer requests or manager requests
Making changes to locations
Other duties as requested by manager
Typical Title Based Duties
Completing title preparation for each Repocast auction
Verify that every item in auction that needs a title has one
Move items if titles are not received
Know Title and Lien Release procedures
Type RD-180’s/TR-11’s/WR-11’s accurately and complete title transfer process
Look up Secretary of State Website and Vin #s when needed
Print titled vehicle report for auction
Correspond with AFC/DSC/Other floor plan institutes regarding dealer titles and securing titles
Update Police Book
Troubleshoot issues with titles – TR-54 Inspections, Secretary of State Returns, etc
Other duties as requested by manager
Perform necessary functions in QuickBooks

Employment type
Part-time

Work arrangement
No