Senior Business Analyst - Commercial Systems and Operations

Build our future together:
At Regeneron, we use science and innovation to develop life-changing medicines for people with serious diseases. We are seeking a Senior Business Analyst, CRM & Operations to join our Commercial Operations team, supporting International Business Operations. In this role, you will drive commercial projects, business analysis activities, CRM transformation initiatives, and operational planning while collaborating with Commercial Operations, Sales, Marketing, in-country teams, and IT partners.
When & where:
Location: UK or Ireland
Work model: Hybrid (3 days in office)
12-month contract
25%-30% travel involved
Discover your role:
Plan, coordinate, and deliver commercial operations projects, ensuring timelines, milestones, risks, and dependencies are effectively managed.
Lead project governance activities, including status reporting, RAID management, action tracking, meeting facilitation, and stakeholder communications.
Gather, analyze, and document business requirements, translating operational needs into functional requirements, user stories, and process improvements.
Support Veeva CRM and Veeva Events activities, including improvements, user support, data quality management, reporting, and system optimization.
Contribute to CRM transformation initiatives through current-state assessments, user acceptance testing, training coordination, and deployment support.
Coordinate meetings, events, and business planning activities, ensuring flawless execution and compliance with operational processes.
Partner with Commercial Operations, Sales, Marketing, IT, and in-country teams to improve business processes and drive operational efficiency.
This role requires:
Bachelor's degree in business, Life Sciences, Information Technology, or a related discipline, or equivalent practical experience and 6+ years of experience in project coordination, project administration, business analysis, or commercial operations within pharmaceuticals, life sciences, or another regulated industry.
Experience gathering business requirements and creating functional specifications, user stories, process maps, and business documentation.
Solid understanding of Veeva CRM, Veeva Events, or similar CRM platforms, with experience supporting commercial business systems and process improvements.
Understanding of pharmaceutical commercial operations, including compliance requirements and healthcare professional engagement processes.
Experience supporting CRM migrations, business process transformation, user acceptance testing, and change management activities is advantageous.
Strong stakeholder management, communication, organizational, analytical, and problem-solving skills, with the ability to prioritise in a cross-functional environment.
Does this sound like you? Apply now to take your first step towards living the Regeneron Way! We are committed to building a workplace with an inclusive culture. Regeneron is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion or belief (or lack thereof), sex, sexual orientation, gender identity or expression, gender reassignment, marital or civil partnership status, civil status, pregnancy or parental status, age, disability, nationality, citizenship status, ethnic or national origin, membership of the Traveler community, familial status, genetic information, military or veteran status, or any other characteristic protected under applicable law. Where required, we will provide reasonable accommodation to applicants with known disabilities or chronic illnesses during the recruitment process, unless such accommodation would impose undue hardship.
Where necessary, we disclose salary ranges for roles in all countries in which we operate. The final offer will be determined within the relevant range based on the country of employment, specific role level, and your skills and experience. In some countries, collective bargaining agreements (CBAs) may apply and influence certain elements of pay or benefits. Regeneron offers a competitive and comprehensive total rewards package which may include, depending on country and role: annual bonuses or other incentive plans, equity awards, pension or retirement benefits, 401(k) company match, health and wellness programs, fitness centers, insurance benefits (e.g. medical, dental, vision, life and disability), paid time off, and family support benefits. For additional information about Regeneron benefits in the U.S., please visit https://careers.regeneron.com/en/working-at-regeneron/total-rewards/. For other locations, additional information will be provided during the recruitment process. If you have any questions, please speak with your recruiter.
Please be advised that at Regeneron, we believe we do our best work when we are together. For that reason, many roles are required to be performed on‑site. Please speak with your recruiter and hiring manager for more information about on‑site expectations for your role and location.
As part of the recruitment process, certain background checks may be conducted in accordance with the laws of the country where the position is based. The purpose of such checks is to verify certain information prior to the commencement of employment such as identity, right to work and educational qualifications.
For jobs in Canada: this posting is for an existing position.