Live opening · Posted 6 hours ago
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About the role
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Position: Business Analyst, Commercial Economics
Location: Los Angeles
Overview: The Business Analyst, Commercial Economics supports customer analytics across IB Legal, helping drive revenue growth and margin improvement. This role partners with Sales, Marketing, Product, Revenue Operations, and Lifecycle teams to generate insights that inform key Commercial and GTM decisions across the platform. A successful candidate in this role will leverage a blend of hands-on business intelligence, commercial foresight, and advanced AI proficiency.
IB Legal is consolidating multiple legacy businesses into a unified commercial platform, and this role will flex AI fluency, strategic thinking and tactical execution to support customer insights and performance across products and channels.
Key Responsibilities
Apply AI modeling to build contraction, expansion, and usage reporting across customer segments and various packaging motions
Identify opportunities to improve revenue, retention, and margin through data-driven insights
Evaluate bundle performance and cross-sell opportunities across the portfolio
Partner with sales and lifecycle teams to assess customer performance and identify expansion opportunities
Efficiently extract data from various sources, manipulate, validate, and turn numbers into actionable insights to drive commercial policies and decisions
Deploy AI-driven modeling to identify behavioral patterns, align data across various sources, and streamline existing processes to hone a crisp point of view across platforms.
What You’ll Work On
Integrate AI-driven methodologies across analytics, data architecture, pattern recognition, forecast modeling, and various tactical execution tools
Identify customer behavior patterns across customer segments
Bundle performance and cross-sell optimization
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