Duty Manager F&B

Company Description PVR INOX Ltd is a leading cinema exhibition company offering integrated entertainment and hospitality experiences across India. The organization focuses on high-quality movie viewing supported by modern infrastructure, efficient operations, and attentive guest services. Food and Beverage (F&B) plays a key role in enhancing the overall guest experience through diverse menus, consistent quality, and quick service. Team members are encouraged to deliver professional service, maintain high standards of safety and hygiene, and contribute to a welcoming environment for all guests.
Role Description The Duty Manager F&B is a full-time, on-site role based in Belgaum, responsible for overseeing day-to-day Food and Beverage operations within the cinema. This role includes supervising F&B staff, managing shift schedules, and ensuring efficient service during peak hours. The Duty Manager F&B monitors product quality, food safety, and hygiene standards, while maintaining accurate inventory levels and coordinating with vendors as needed. The role involves handling guest interactions, resolving service concerns promptly, and driving customer satisfaction through consistent, friendly, and professional service. The Duty Manager F&B also supports sales targets, implements promotional activities, and prepares regular operational reports for management.
Qualifications
Customer-focused skills, including Customer Service and Customer Satisfaction, with the ability to manage guest interactions and resolve concerns effectively.
Food operations skills, including Food Service and Seafood handling, with experience in menu execution, portion control, and quality consistency.
Food Safety knowledge, including adherence to hygiene standards, safety protocols, and regulatory requirements in an F&B environment.
Experience supervising F&B teams, including staff training, shift management, and performance oversight.
Strong communication and interpersonal skills, with the ability to collaborate with cross-functional teams and support a positive work culture.
Basic understanding of inventory management, cash handling, and POS systems.
Prior experience in hospitality, cinema F&B, or quick-service restaurants is preferred.
Relevant diploma or degree in Hospitality Management, Hotel Management, or a related field is an advantage.

Work arrangement
No