Chief Transformation Officer

Role Description The Chief Transformation Officer is a full-time, remote role responsible for leading enterprise-wide transformation initiatives across Africa Finance Group. This role oversees the design and execution of strategic change programs, including digital transformation, process optimization, and organizational restructuring to align operations with long-term business objectives. Day-to-day responsibilities include defining transformation roadmaps, setting measurable goals, and coordinating cross-functional teams to deliver high-impact projects on time and within budget. The Chief Transformation Officer collaborates with executive leadership to assess current capabilities, identify improvement opportunities, and implement best practices that enhance efficiency, customer experience, and financial performance. The role also involves establishing governance frameworks, monitoring key performance indicators, managing stakeholder communications, and ensuring change adoption through clear direction, coaching, and continuous feedback.
Qualifications
Proven experience leading large-scale transformation, change management, and strategic initiatives in financial services or related industries.
Strong background in digital transformation, process improvement, and operational excellence methodologies (e.g., Lean, Six Sigma, agile frameworks).
Demonstrated ability to develop and execute strategic plans, set priorities, and manage complex project portfolios across multiple business units.
Advanced skills in stakeholder management, executive communication, and influencing at senior leadership and board levels.
Experience building and leading high-performing, cross-functional teams in remote or geographically dispersed environments.
Expertise in data-driven decision-making, including using analytics, KPIs, and dashboards to track progress and inform strategy.
Solid understanding of risk management, compliance, and governance principles within a regulated financial or investment context.
Ability to drive cultural change, foster innovation, and promote collaboration and accountability across the organization.
Master’s degree in Business, Finance, Management, or a related field; MBA or equivalent executive education is highly beneficial.
Prior C-level or senior leadership experience in transformation, strategy, or operations, ideally with pan-African or emerging markets exposure.

Work arrangement
Yes