Contracts & Legal Operations Manager

InVue
Contracts and Legal Operations Manager
Charlotte, NC
InVue transforms how retailers protect and manage merchandise by delivering Smart Access security solutions that balance security and experience. Our connected OneKEY ecosystem combines intelligent hardware, software, and data to help retailers and brands promote, protect, and enable the purchase of all their merchandise—creating environments that work better for everyone. By eliminating friction between security and experience, we empower customers to shop freely, associates to work efficiently, and businesses to operate with confidence.
InVue is seeking a Contracts and Legal Operations Manager to support the Legal function across commercial contracts, legal operations, compliance, outside counsel coordination, litigation support, legal intake and project tracking, and legal technology initiatives. Reporting to the VP, Legal, this full-time role will be based at InVue’s Charlotte, NC headquarters and will work in office at least three days per week, or more as determined in collaboration with the VP, Legal. The ideal candidate is highly organized, business-minded, process-oriented, and comfortable working cross-functionally in a fast-paced environment. This role will manage a broad contract portfolio, help maintain and expand InVue’s contract management system, triage legal intake, track legal project dockets, support outside counsel relationships for IP portfolio management, M&A, acquisition integration, litigation, and other legal matters, and help evaluate and implement tools that improve legal department efficiency.
Responsibilities
Draft, review, negotiate, and manage a broad range of commercial agreements, including NDAs, vendor agreements, customer agreements, amendments, order forms, terms and conditions, and related documents
Lead day-to-day administration and continuous improvement of InVue’s contract management system, currently FileVine, including intake, matter setup, workflows, templates, permissions, reporting, data quality, and user adoption
Maintain, improve, and scale contract lifecycle management processes, including intake, review, approval, execution, storage, renewal tracking, obligation management, and reporting
Coordinate contract execution and ensure completed agreements are accurately organized, docketed, and accessible to appropriate internal stakeholders
Prepare contract reports, dashboards, summaries, and status updates; provide guidance to stakeholders on contract requirements, process expectations, and system usage
Help triage legal intake, assess urgency and business impact, route requests appropriately, track legal project dockets, and help prioritize stakeholder needs in collaboration with the VP, Legal
Support evaluation, selection, implementation, and adoption of legal operations and legal efficiency tools, including facilitating vendor demos, gathering requirements, coordinating stakeholder feedback, assisting with implementation planning, and supporting onboarding and change management
Partner with the VP, Legal to identify opportunities to improve Legal department workflows, automate repeatable processes, enhance matter management, and strengthen cross-functional service delivery
Serve as a liaison with outside counsel and other external legal service providers for IP portfolio management, M&A activity, acquisition integration, and other matters requiring external legal support, including coordinating information flow, timelines, budgets, status updates, and internal stakeholder follow-up
Provide litigation support, including coordinating with outside counsel, assisting with litigation holds and document collection, tracking key deadlines, organizing matter materials, and supporting internal information gathering and status updates
Support compliance-related activities, including customer requests, ESG initiatives, internal policies, and applicable legal obligations
Assist in development, maintain, and improve compliance policies, contract playbooks, form templates, standard terms and conditions, and other Legal department resources
Assist with corporate governance, legal research, regulatory inquiries, acquisition integration activities, and other matters handled by the Legal function
Perform other duties and special projects as assigned by the VP, Legal
Qualifications
Bachelor’s degree preferred
At least 5 years of relevant experience in a law firm, corporate legal department, contracts function, legal operations role, or similar environment
Strong experience reviewing, managing, and improving commercial contract processes and contract lifecycle management workflows
Experience administering or materially supporting a contract management system, legal matter management platform, or similar legal technology tools
Ability to translate legal and business needs into practical workflows, system requirements, templates, reports, and process improvements
Experience coordinating with outside counsel or external advisors on intellectual property, M&A, acquisit