Donor & Fundraising Support Coordinator

Application Information
Christchurch City Mission uses BambooHR to receive and process all applications. To apply, please click the apply button, fill out the application form and upload the required documents. We are looking forward to receiving your application.
About Us – Christchurch City Mission
The Christchurch City Mission (Te Whare Mīhana Ki Ōtautahi) helps anyone in need, no matter their situation. We work alongside people going through tough times—whether it’s due to job loss, housing issues, addiction, family difficulties, or financial stress.
We respond to both immediate crises and long-term challenges. Our services aim to build confidence, dignity, and skills so people can live independently and feel proud of themselves. We've seen lives change with our support and firmly believe everyone deserves compassion, support, and a second chance.
Turn everyday donor interactions into lasting support for people in our community.
Are you a people person who loves bringing order to the details? Join Christchurch City Mission in a varied, purpose-driven role where your warm communication, careful administration and genuine care will help donors feel valued and connected to the difference their support makes.
This is a fulltime permanent role: Monday-Friday, 8.30am-5.00pm
About the role
No two days will be quite the same. You’ll connect with supporters, make thank-you calls, process donations, keep donor information accurate and help fundraising activity run smoothly. Whether you’re answering an donor enquiry, supporting fundraising activities or working across our database, your work will create a welcoming and professional supporter experience.
Build genuine connections with donors through warm communication
Make thank-you calls and help supporters see the impact of their generosity
Process donations, receipts and acknowledgements accurately and promptly
Keep donor records current, accurate and confidential
Support donor communications, mailings, events and regular giving
Help individuals, schools and community groups bring fundraising ideas to life
Be the organised, dependable support that keeps the wider team moving
About you
You’ll thrive in this role if you enjoy connecting with people, take pride in getting the details right and naturally follow things through. You’ll bring:
Strong organisation skills and the ability to confidently juggle priorities
A sharp eye for detail and care when handling sensitive information
A warm, respectful communication style and confidence speaking by phone
Solid Microsoft 365 skills; CRM or fundraising database experience is a bonus
Initiative, reliability and a practical “I’ll take care of it” attitude
Respect for people from all backgrounds and a collaborative approach
A willingness to learn and a genuine connection with the Mission’s values
Why join us?
Bring your administration and relationship-building strengths to work that matters. You’ll join a supportive, values-led team and play an important part in helping generosity reach people across our community. This is a role where excellent organisation meets genuine human connection, and both make a real difference.
In return we can offer you a rewarding role within a fun and supportive team environment, where no two days will be the same! We also offer a wellbeing allowance and a day off for your birthday, not to mention the personal satisfaction gained from working for an organisation that does such amazing work.
To find out more, please contact lydia@citymission.org.nz
Note: Applications will be reviewed as we receive them.
Our Commitment to Inclusion
We are committed to creating a workplace where people feel welcomed, respected, and supported to be themselves. We encourage applications from people of diverse backgrounds and are happy to discuss any access requirements throughout the recruitment process.
Note: Applicants must have NZ/AU citizenship, residency, or a valid work visa.

Employment type
Full Time

Work arrangement
No