Evening Supervisor Women's Night Shelter

Application Information
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30-35 hours per week (Negotiable) | Frontline leadership | No overnight shifts
Monday-Friday, primarily 2.30pm-8.30pm | $35-$37 per hour
Lead the shift. Support the team. Create a safe, calm environment.
The Christchurch City Mission is looking for an experienced frontline leader to supervise our Women’s Night Shelter evening service.
This is a 30-35-hour-per-week (negotiable), hands-on leadership role, with additional hours potentially available from time to time to support service coverage. You’ll lead staff on shift, coordinate shelter operations and work alongside women experiencing homelessness and other complex needs.
About the role
Lead and support staff on shift
Coordinate intake and evening shelter operations
Maintain a safe, calm and well-organised environment
Respond to challenging situations and lead incident responses
Make sound decisions and maintain clear professional boundaries
Ensure safety processes, documentation and handovers are completed
Manage rosters and contribute to staff development
Work with Social Work, Clinical Services and other Mission teams
What we’re looking for
To be successful, you’ll need both:
People leadership experience: Experience supervising, coordinating or leading staff in a frontline environment. You do not need to have held a formal Team Leader or Supervisor title, but you do need real experience providing direction and taking responsibility for a team.
Complex-needs experience: Direct experience supporting people affected by homelessness, mental health challenges, addiction, trauma, family violence, significant social disadvantage or similar complex needs.
You’ll also bring:
L4 Health & Wellbeing (or equivalent experience)
Confidence managing challenging behaviour and de-escalating situations
Calm, practical decision-making under pressure
Experience coordinating a shift or frontline service
Strong communication and professional boundaries
A respectful, trauma-informed and mana-enhancing approach
Your background
You might come from homelessness or housing support, mental health or AOD, community services, family violence, youth work, corrections, crisis services or supported accommodation.
You don’t need previous night shelter experience. What matters is that you bring both frontline leadership experience and experience working with people with complex social needs.
Why join us?
Meaningful work with real impact
A supportive team and wider Mission services
Consistent weekday hours with no overnight shifts
Wellbeing allowance and birthday leave
Ready to lead a frontline service where calm leadership, good judgement and consistency matter? We’d like to hear from you.
To find out more, contact Stana@citymission.org.nz
Applicants must have NZ/AU citizenship, residency, or a valid work visa.

Employment type
Full Time

Work arrangement
No