Weekend Receptionist

Dental Receptionist
Job Title: Dental Receptionist
Location: Dentopedia Group Clinics
Schedule: Monday – Friday & Weekends
Job Type: Full-Time
Salary: £13 - £14 per hour, depending on experience. Plus, attractive commission.
Join a Growing, High-Standard Private Dental Group
We are not just hiring a Dental Receptionist. We are building a team of future leaders.
About Us
Dentopedia Group is a growing network of modern dental clinics delivering high-quality, ethical dentistry. With over 10 years of experience in private practice ownership, we are known for strong leadership, structured systems, and exceptional patient care.
We are proud of our high staff retention and supportive team culture. Many of our team members have progressed into senior and leadership roles, and we actively promote from within. As we expand, we are seeking professional and motivated Receptionists to join our brand new, state-of-the-art premises and grow with a forward-thinking group committed to raising standards.
If you are looking for real career progression within an ambitious and supportive organisation, we would love to hear from you.
Key Responsibilities
Manage front-desk operations and welcome patients professionally
Answer phone calls, WhatsApp messages and online enquiries promptly
Book, amend and manage appointment diaries efficiently
Support conversion of enquiries into booked appointments
Process payments and complete end-of-day reconciliation
Maintain accurate patient records and ensure GDPR compliance
Coordinate with dentists and nurses to ensure smooth daily workflow
Handle patient queries and follow-ups professionally
Maintain a clean, professional and welcoming reception area
Support diary optimisation and clinic performance
What We’re Looking For
Previous experience in dental reception or similar front-facing role
Confident communicator with strong rapport-building skills
Comfortable discussing fees and appointment availability
Highly organised with excellent attention to detail
Calm and professional under pressure
Commercially aware while remaining patient-focused
Confident using dental software and computer systems
Professional appearance and positive attitude
Why Join Dentopedia Group
Clear systems and structured patient journeys
Strong marketing support and consistent patient flow
Supportive management and leadership
Opportunities for progression within a growing group
Ongoing training and professional development
Requirements
Essential Requirements
Right to work in the UK
Excellent spoken and written English
Strong organisational and multitasking skills
Confident using computer systems and digital platforms
Professional and confident telephone manner
Reliable, punctual and well-presented
Able to work full-time Monday to Friday & Weekends with mutual agreement
Benefits
Staff Benefits
Three fully paid staff events each year – Summer Event, Winter Event, and Christmas Party
50% discount on treatments for yourself at any Dentopedia clinic
20% discount for your family members and relatives
Ad-hoc Amazon gift vouchers approved by CEO
Seasonal gifts and Christmas bonus

Work arrangement
No