Process Improvement Manager - Operations Excellence

Job Description
About PSA BDP:
PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered in Philadelphia, PA, and employs more than 5,500 people worldwide.
We are a team that celebrates our unique diversity and close-knit community atmosphere. Our core values begin at the very top and span the broad reach of our global community.
We offer dynamic careers for those individuals looking to be a part of something bigger and provide unequivocal opportunities for growth within the organization.
PSA BDP serves over 5,000 customers, including some of the world's leading multinational companies within the chemical, retail & consumer, life sciences & pharmaceuticals, and electric vehicle & industrial verticals.
Job Summary:
The OPS EXL Process Improvement Program Manager is responsible for PSA BDP’s global OPS EXL team’s project portfolio/program management with a special focus on process improvements and process automation.
Responsibilities:
Part of global OPS EXL global organization
Responsible for assigned OPS EXL projects in all areas - Operations, technology, analytics and functional (CoEs) with a special focus on improvements/automation
End to end project portfolio management for technology leaning projects
Responsible for allocated budget spend and ROI on the spend
Close collaboration with core CoE partners (IT/Digital) and also global OPS EXL team stakeholders
Responsible for inception to execution of all assigned initiatives under the business process improvement / automation program
Accountable for thorough documentation of the program (exec presentations, business cases, portfolio tracking, individual project updates, escalations, etc.)
Self starter and can do attitude (this role does not have direct reports, candidate must be able to work to influence all parties involved)
Tracking and reporting projects/ portfolios under overall OPS EXL target monitor
Escalations and conflict resolution in projects
Stakeholder management within assigned projects. Be a leader for change management
Act as trainer and execution specialist for OPS EXL and related initiatives
Work closely with EPI centers, operations, technology and functional teams
Job scope not limited to above-mentioned responsibilities, candidate must be flexible and willing to work on tasks and assignments in the global OPS EXL, Operations and CoE context.
Job Requirements
EXPERIENCE:
5-10 years experience in 3PL or supply chain management arena
5 years project management experience
5 years experience in handling large/complex technology projects portfolio and budgets
Experience in navigating global organizational complexity and execution of large projects
Experience in putting together artifacts for executive level consumption
Degree in Engineering or business management
Excellent leadership, analytical and people skills
Lean Six sigma or related Continuous improvement program certification or experience
Experience in operations desirable
Project management certification or skills
Open to travel 25% of the time
Please visit our website: www.bdpinternational.com
*** This is a great opportunity to advance your career! Come join our growing BDP team!***
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Work arrangement
Yes