Omnichannel Project Manager

Omnichannel Project Manager - Contract - Remote, US
Ready to take the lead on high-impact technology projects and drive seamless collaboration across multiple platforms, systems, and stakeholders?
Proclinical is seeking an Omnichannel Project Manager to oversee the end-to-end delivery of complex omnichannel technology initiatives.
Primary Responsibilities
In this role, you will coordinate cross-functional teams, manage integrated project plans, and ensure seamless orchestration across various platforms and systems. This position requires a strong focus on collaboration, technical expertise, and the ability to drive measurable outcomes.
Skills & Requirements
Background in business, technology, information systems, or a related field; advanced degree is a plus.
Experience managing cross-functional technology initiatives involving multiple systems, teams, and stakeholders.
Familiarity with APIs, system integrations, data flows, identity management, CRM, customer data platforms, marketing automation, and cloud-based solutions.
Proficiency in managing requirements, architecture, design dependencies, testing, releases, and operational handoffs.
Strong skills in JIRA, Confluence, project planning tools, agile methodologies, and executive reporting.
The Omnichannel Project Manager's Responsibilities Will Be
Lead the delivery of omnichannel technology projects from discovery through post-launch stabilization.
Develop and manage integrated project plans, milestones, schedules, and decision logs.
Break down broad capability goals into actionable phases, work packages, and measurable outcomes.
Coordinate efforts across data management, web platforms, customer engagement platforms, MarTech, analytics, privacy, and security teams.
Maintain a comprehensive view of how data, identity, consent, content, channels, and platform capabilities interconnect to support customer journeys.
Facilitate working sessions to clarify system roles, data handoffs, integration points, and ownership boundaries.
Compensation
$100 to $115 per hour.
If you are having difficulty in applying or if you have any questions, please contact Janelle Jones at j.jones@proclinical.com
If you are interested in applying to this exciting opportunity, then please click 'Apply' or to speak to one of our specialists please request a call back at the top of this page.
Proclinical is a leading life sciences recruiter focused on finding exceptional people and matching them with the finest positions across the globe. Proclinical is acting as an Employment Agency in relation to this vacancy.
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Work arrangement
Yes