Business Analyst

Job Description
Everforth ECS is searching for a Business Analyst to support its work remotely.
The Business Analyst (BA) should be proficient in analyzing business needs, identifying problems, and proposing solutions to improve efficiency and effectiveness. They need strong communication, analytical, and technical skills to bridge the gap between business and technology, collaborating with stakeholders to implement changes and drive successful outcomes. Critical thinking, problem-solving, and the ability to analyze complex information is essential.
Expectation
Ability to write a complete Jira ticket
Follow format
Complete all required fields
Correctly insert into a the DSF ticket hierarchy
Ability to write an accurate Jira ticket
Not just what the stakeholder asked for, but an analysis of the request, its impact on the existing system, problem solving, evaluation of better solutions, identifying questions and evaluating answers to them and how that fits in with the requirement
Trouble shooting/analyses of issues as they arise
Understand the system, project purpose and goal, the bigger picture
Ask questions if unsure; don’t just do as much as you can then ask me to review and complete the ticket
Clear communication of requirements and proposed solution(s) to stakeholders
Design slide deck that covers all pertinent aspects of the project, process modeling, impact on other parts of the system and how that will be handled
Ability to discuss alternative solutions and impact during discussion with stakeholder as they raise questions/comments. Understanding how the system, its business rules and its processing currently works as well as what future needs have been identified
Timely completion of tasks
Understanding of how long it should take to complete a task, knowing it’s priority
Perform peer reviews on team members’ tasks
Support development and testing processes
Provide answers to developer and tester questions and update tickets if the information was missing from the initial ticket
Actively take part in the testing process to ensure the end result satisfies the initial requirement and agreed-upon solution as interpretation of tickets can vary.
Create deliverables as needed
CRD, RTM, Baseline Requirements Document, Release Plan
Tasks Management
Follow a process to keep track of own tasks, so that others don’t have to remind you of open tasks
When all tasks are completed, be pro-active on upcoming tasks, reach out to team members with requests for more tasks, even members outside of BA
Determine value-added improvements to the system and processes that can be discussed with the team.
Provide input when the team is discussing solutions
Handle CUI information appropriately, as explained in annual training from DOD and ECS
Required Skills
Communication and Facilitation: Explaining complex technical insights to executive leaders while translating business goals into precise instructions for developers.
Critical Thinking and Problem-Solving: Assessing available information, uncovering root causes of operational issues, and evaluating alternative solutions.
Stakeholder Management: Building relationships, negotiating between conflicting interests, and guiding teams through transitions.
BA or experience equivalent.
Desired Skills
Spreadsheet Proficiency: Advanced command of <a class="H23r4e" href="https://www.google.com/url?sa=i&source=web&rct=j&url=https://www.microsoft.com&ved=2ahUKEwik_u60nZmXAxXdETQIHUvwLfMQy_kOegoIAggACAAIFRAD&opi=89978449&cd&psig=AOvVaw1x9EdGV61lX4RQKf3Wfy4h&ust=1790958218977000" target="_blank" rel="noopener" data-ved="2ahUKEwik_u60nZmXAxXdETQIHUvwLfMQy_kOegoIAggACAAIFRAD" data-hveid="CAIIAAgACBUQAw" data-copy-service-computed-style="font-family: "Google Sans", Roboto, Arial, sans-serif, "Noto Color Emoji"; font-size: 16px; font-weight: 500; margin: 0px; text-decoration: underline 1px rgb(26, 13, 171); border-bottom: 0px rgb(26, 13, 171);">Microsoft Excel or Google Sheets for data manipulation, formulas, and budgeting.
Data Querying: Working knowledge of SQL to extract and transform data stored in relational databases.
Data Visualization: Experience with tools like <a class="H23r4e" href="https://www.google.com/url?sa=i&source=web&rct=j&url=https://www.tableau.com&ved=2ahUKEwik_u60nZmXAxXdETQIHUvwLfMQy_kOegoIAggACAAIFRAI&opi=89978449&cd&psig=AOvVaw1x9EdGV61lX4RQKf3Wfy4h&ust=1790958218977000" target="_blank" rel="noopener" data-ved="2ahUKEwik_u60nZmXAxXdETQIHUvwLfMQy_kOegoIAggACAAIFRAI" data-hveid="CAIIAAgACBUQCA" data-copy-service-computed-style="font-family: "Google Sans", Roboto, Arial, sans-serif, "Noto Color Emoji"; font-size: 16px; font-weight: 500; margin: 0px; text-decoration: underline 1px rgb(26, 13, 171); border-bottom: 0px rgb(26, 13, 171);">Tableau or <a class="H23r4e" href="https://www.google.com/url?sa=i&source=web&rct=j&url=https://powerbi.microsoft.com&ved=2ahUKEwik_u60nZmXAxXdETQIHUvwLfMQy_kOegoIAggACAAIFRAJ&opi=89978449&cd&psig=AOvVaw1x9EdGV61lX4RQKf3Wfy4h&ust=1790958218977000" target="_blank" rel="noopener" data-ved="2ahUKEwik_u60nZmXAxXdETQIHUvwLfMQy_kOegoIAggACAAIFRAJ" data-hveid="CAIIAAgACBUQCQ" data-copy-service-computed-style="font-family: "Google Sans", Roboto, Arial, sans-serif, "Noto Color Emoji"; font-size: 16px; font-weight: 500; margin: 0px; text-decoration: underline 1px rgb(26, 13, 171); border-bottom: 0px rgb(26, 13, 171);">Microsoft Power BI to present findings clearly.
Systems Knowledge: Familiarity with enterprise platforms such as CRM or ERP systems
JIRA
TEAMS

Work arrangement
Yes