Automotive Service Advisor

Berman Hyundai is looking to add an experienced Service Advisor to the team!
Job Title: Service Advisor
Location: Lincolnwood, IL
Pay: $115,000+ year - Commission pay plan
Schedule
Full-time (40 hours, 5 days/week)
Sundays always off
Second day off alternates weekly (Set Weekday off vs. Saturday off)
Every other weekend completely off
Job Responsibilities
Greet customers promptly and courteously upon arrival at the service drive
Obtain customer and vehicle information
Listen attentively to customers' concerns and accurately document their vehicle service needs
Determine and recommend necessary maintenance based on age, mileage and history of the vehicle.
Prepare a complete and accurate estimate of cost for labor and parts.
Keep customers informed of the status of their vehicle repairs and address any questions or concerns they may have
Comfortably and clearly explain all completed work and charges to the customer
Coordinate service appointments and ensure timely completion of service orders
Collaborate closely with service technicians, parts department, and other dealership personnel to ensure efficient workflow and customer satisfaction
Company Benefits:
Competitive PTO Policy
Multiple Low-Cost Medical Insurance Options
Low-Cost Dental, Vision & Life Insurance Options
Short Term & Long Term Disability
Fully PAID Training
401K
Automotive Service & Sales Discounts
Opportunities for Advancement
Qualifications
Dealership Service Advisor experience, required
Tekion and Hyundai experience, highly preferred.
Clean driving record and valid driver’s license
Strong interpersonal skills with the ability to build rapport and establish trust with customers
Excellent communication skills, both verbal and written
Detail-oriented with the ability to accurately document service requests and recommendations
Ability to multitask and prioritize tasks in a fast-paced environment

Employment type
Full-time

Work arrangement
No