Sales Operations Specialist

ABOUT THE ROLE
We are looking for a detail-oriented Operations Analyst to join our Chennai team. You will be the backbone of our daily operations — tracking performance, building reporting systems, and keeping cross-functional workflows running smoothly. If you thrive on clean spreadsheets, sharp data, and making order out of chaos, this role is for you.
KEY RESPONSIBILITIES
Own end-to-end operational reporting: daily, weekly, and monthly dashboards delivered on time with zero errors
Build, maintain, and optimise Excel-based models, trackers, and automated tools for process efficiency
Coordinate with internal teams to collect, clean, and validate data
Create SOPs and process documentation for recurring operations tasks
Monitor KPIs and flag deviations to senior stakeholders with clear, actionable insights
Support ad-hoc analytical and project management requests from leadership
REQUIREMENTS
3months to 1 year of experience in operations, business analysis, or a data-heavy support role
Graduate degree in business, engineering, commerce, or a related field
Demonstrable expertise in Microsoft Excel — candidates may be tested during the interview process
Strong attention to detail and a structured, methodical approach to problem-solving
Clear written and verbal communication skills in English
Comfortable working with large, messy datasets and bringing clarity to them
NICE TO HAVE
Familiarity with Power BI, Tableau, or Google Looker Studio
Working knowledge of SQL for data extraction
Experience with ERP systems (SAP, Oracle, Zoho)

Work arrangement
No