Live opening · Posted 10 days ago
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About the role
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Company Description Consulting Firm is a professional services organization that partners with clients to solve complex business challenges and improve operational performance. The firm provides advisory and implementation support across multiple industries, focusing on strategy, operations, technology, and customer experience. Teams collaborate closely with client stakeholders to deliver measurable results, streamline processes, and drive sustainable growth. The culture emphasizes integrity, data-driven decision-making, and continuous improvement, creating an environment where experienced leaders can have significant impact. Consulting Firm values flexibility and leverages remote collaboration tools to support distributed teams and clients.
Role Description The Executive Vice President of Operations is a full-time, remote role responsible for overseeing firm-wide operations and ensuring efficient delivery of consulting services. This role leads operational strategy, optimizes processes, and manages organizational performance to support growth and client satisfaction. Day-to-day responsibilities include directing operations teams, monitoring key performance indicators, managing P&L for assigned business units, and aligning resources with strategic priorities. The EVP of Operations collaborates with senior leadership on long-term planning, supports project governance, and ensures consistent service standards across client engagements. The role also involves enhancing customer service practices, overseeing risk and compliance within operations, and driving continuous improvement initiatives to increase quality, productivity, and profitability.
Qualifications
Demonstrated expertise in Operations Management and optimizing business processes across multiple teams or service lines.
Proven experience with P&L Management, budgeting, and financial performance oversight for complex organizations.
Strong background in Customer Service and client relationship management within a consulting or professional services environment.
Advanced skills in Strategic Planning, organizational design, and long-term operational roadmap development.
Solid Project Management capabilities, including governance, resource allocation, and cross-functional coordination.
Extensive leadership experience managing senior managers and diverse, remote teams.
Excellent analytical, problem-solving, and decision-making abilities, with a data-driven approach.
Clear and professional communication skills, with the ability to present complex information to executive stakeholders.
Experience in consulting, professional services, or related industries; prior C-suite or senior executive operations role preferred.
Bachelor’s degree in Business, Operations Management, Finance, or a related field; advanced degree (e.g., MBA) beneficial.
Work arrangement
No
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