Books Head – Publishing Services

Company – Thomson Digital
Experience – 5-7 Years
Location - Noida
Role Overview
The role requires a strong understanding of end-to-end book production, excellent client communication skills, and the ability to coordinate effectively with internal production, editorial, composition, quality, and technology teams.
The ideal candidate will have experience working with a publishing house or a publishing services company, understand the complete book production lifecycle, and be capable of managing customer expectations, delivery schedules, quality standards, and operational performance.
Key Responsibilities
1. End-to-End Book Production Management
Demonstrate a thorough understanding of the complete book production lifecycle, from manuscript receipt to final deliverables.
Manage and monitor production stages, including:
Manuscript assessment, pre-editing, and content preparation.
Copyediting, language editing, and proofreading.
Typesetting and composition, including print and digital formats.
Artwork, tables, figures, permissions, and reference management.
Author queries, corrections, and review cycles.
Page proofing, quality checks, and final file validation.
Indexing, where applicable, and preparation of print-ready PDFs and eBook outputs.
Final delivery, archival, and project closure.
Ensure adherence to client-specific workflows, production schedules, quality benchmarks, and service-level agreements (SLAs).
Monitor project progress, identify bottlenecks, and implement corrective actions to avoid delays and rework.
2. Production Coordination & Delivery
Coordinate with production managers, editors, typesetters, proofreaders, quality teams, and other stakeholders.
Track multiple titles and projects simultaneously, ensuring visibility into milestones, dependencies, and delivery timelines.
Monitor production volumes, turnaround times (TAT), quality metrics, and pending activities.
Ensure that project teams have clear briefs, specifications, and priorities.
Escalate risks in advance and drive timely resolution of production issues.
Ensure compliance with publishing standards, customer specifications, and internal quality processes.
3. Quality & Process Improvement
Maintain high standards of editorial, compositional, and final-delivery quality.
Analyse recurring errors, customer feedback, rework, and production delays to identify root causes.
Work with internal teams to implement corrective and preventive actions.
Identify opportunities to streamline workflows, improve productivity, and reduce production costs without compromising quality.
Support the adoption of workflow automation, digital publishing solutions, and AI-enabled tools wherever relevant.
Monitor account-level performance against agreed SLAs, quality standards, and delivery commitments.
Support workload planning, resource coordination, and production forecasting.
Track relevant operational metrics, including productivity, turnaround time, error rates, rework, and customer satisfaction.
Support estimates, production planning, scope discussions, and change requests in coordination with the relevant internal teams.
Identify potential opportunities to expand the scope of services offered to existing customers.
Preferred Candidate Profile
· 5–7 years of relevant experience in book publishing, book production, or publishing services.
· Candidates from publishing houses, academic publishers, STM publishers, trade publishers, or publishing services companies are preferred.
· Strong practical knowledge of book production stages, workflows, terminology, and deliverables.
· Postgraduate qualification preferred.
· Strong academic background, preferably from a reputed institution, with English-medium education.
· Excellent spoken and written English
· Strong email-writing, meeting-management, presentation, and reporting skills.
· Ability to explain production issues, risks, and corrective actions clearly and professionally.
Location: Noida (Work from Office)
Interested candidates may send their CV to anunay.garg@thomsondigital.com

Work arrangement
No