Receptionist

Company Description Hair O Craft Hair Transplant Clinic is a leading hair transplant and hair restoration provider in Kerala, operating since 2006. The clinic is supported by a dedicated team of doctors and hair specialists focused on delivering effective, personalized treatments. Hair O Craft has multiple clinics across Kochi, Kozhikode, Manjeri, Thrissur, Thiruvananthapuram, and Coimbatore (Kovai), serving a wide and diverse client base. The team emphasizes professional care, safety, and positive patient experiences throughout the treatment journey.
Role Description The Receptionist is a full-time, on-site role based at the Hair O Craft Hair Transplant Clinic in Vellarikkund. The role involves greeting clients, managing check-in and check-out procedures, and providing clear information about appointments, basic services, and clinic processes. Daily tasks include answering phone calls, handling inquiries, scheduling and updating appointments, and maintaining accurate patient records and front-desk documentation. The Receptionist will coordinate with medical and administrative staff, manage waiting area organization, and support smooth clinic operations through general clerical and front-office duties. The role requires a professional, welcoming presence, consistent punctuality, and adherence to clinic policies and confidentiality standards.
Qualifications
Candidates should possess strong Receptionist Duties and Clerical Skills to manage front-desk operations, appointments, and basic documentation accurately.
Candidates should possess excellent Communication and Customer Service skills to interact professionally with patients, visitors, and staff.
Candidates should possess proper Phone Etiquette to handle calls, route inquiries, and provide clear information in a courteous manner.
Ability to use basic computer systems and appointment scheduling software efficiently.
Previous experience in a clinic, hospital, or customer-facing role is an advantage.
Strong attention to detail, reliability, and the ability to manage multiple tasks in a busy environment.
High school diploma or equivalent; additional training in office administration or healthcare support is beneficial.

Work arrangement
No