Front Office Executive

Key Responsibilities
Welcome and assist patients and visitors in a courteous and professional manner.
Manage patient appointments, registrations, and follow-ups.
Answer phone calls, respond to inquiries, and direct calls appropriately.
Maintain patient records, registration details, and appointment schedules.
Coordinate with doctors, nurses, and other staff for patient flow and scheduling.
Handle billing, payment collection, receipts, and basic cash handling.
Verify patient details, insurance information, and required documents.
Ensure the reception and waiting area is clean, organised, and patient-friendly.
Maintain confidentiality of patient information and clinic records.
Manage incoming emails, messages, reports, and courier deliveries.
Requirements & Qualifications
Bachelor’s degree or diploma in any field.
Previous experience as a receptionist, front office executive, or clinic/hospital receptionist is an advantage.
Good communication skills in English and Malayalam.
Basic computer knowledge and proficiency in MS Office/clinic management software.
Strong interpersonal and customer service skills.
Ability to multitask and manage patients professionally in a fast-paced environment.
Preferred Skills
Pleasant personality and professional appearance.
Basic knowledge of medical terminology is a plus.
Good organizational and time-management skills.
Ability to maintain patient confidentiality and professionalism.
Please share your resume ;
+91 90480 02268 , recruitment.sz@hairocraft.com

Work arrangement
No