US Healthcare Outbound Caller

About The Company
Our client is a medical practice deeply committed to delivering patient-focused healthcare services. Their virtual pediatric clinic provides comprehensive, multispecialty care for ADHD, anxiety, and obesity in accordance with American Academy of Pediatrics guidelines.
Their medical and behavioral clinicians work together to provide families with high-quality treatment and a clear path forward.
Position Summary
We are looking for a full-time, remote Outbound Appointment Setter to make outbound calls to pediatric providers and medical practices, introduce clinical presentation opportunities, and book meetings with healthcare professionals.
You will also coordinate scheduling by email until each presentation or meeting is confirmed. This role involves calling during Central and Pacific Time mornings and early afternoons.
The ideal candidate has strong cold-calling experience, is comfortable handling rejection, and is motivated by the opportunity to help build a new outreach channel from the ground up.
Key Responsibilities
Make a high volume of outbound calls daily to pediatricians, practice managers, and clinic staff from a provided lead list.
Reach decision-makers and book clinical presentations or meetings with appropriate healthcare providers.
When a presentation is not a fit, secure another appropriate next step, such as a meeting, request for materials, or follow-up opportunity.
Handle gatekeepers, objections, and rejection professionally and confidently.
Send follow-up emails after calls, propose meeting times, and coordinate calendars between provider offices and the clinical team.
Send calendar invitations, confirmations, and reminders, and manage rescheduling as needed.
Log calls, emails, outcomes, and next steps in the CRM on the same day.
Keep lead records and follow-up activities organized and up to date.
Share feedback regarding common objections, responses, and outreach patterns to help improve targeting and calling scripts.
Support data processing tasks, including lead list cleanup and organization, during lighter calling periods.
Qualifications
Proven experience in outbound phone sales, cold calling, telemarketing, appointment setting, or a similar role.
Strong phone presence and the ability to communicate information clearly and concisely.
Comfortable speaking with healthcare professionals, office staff, and gatekeepers.
Highly organized and comfortable coordinating schedules and calendars through email.
Demonstrated ability to manage an independent workload and consistently work toward targets.
Familiarity with CRM and VoIP/dialer software.
Comfortable using Google Workspace and Slack.
Experience making outbound calls to healthcare providers or medical practices is a plus.
Comfortable working remotely and managing daily call and follow-up activities independently.
Work Schedule
Full-time, remote position
Calling hours aligned with Central and Pacific Time mornings and early afternoons

Work arrangement
Yes