Business Development & Customer Relations Executive

We’re Hiring: Business Development & Customer Relations Executive
Fabrimech Engineers Pvt. Ltd. | Chennai
Fabrimech Engineers Pvt. Ltd. is looking for a proactive and highly organized Business Development & Customer Relations Executive to join our team.
This role is ideal for someone who enjoys customer communication, follow-ups, relationship building and making sure business opportunities keep moving forward.
What will you be responsible for?
RFQ & Opportunity Management
Track and follow up on all new RFQs and quotations.
Ensure no RFQ or business opportunity is forgotten.
Maintain clear next actions and follow-up dates for every opportunity.
Follow up on pending quotations and dormant opportunities.
Coordinate internally to ensure customers receive timely responses.
International Customer Relations
Maintain regular communication with international customers.
Follow up with customers after business visits, exhibitions and meetings.
Send professional emails and meeting follow-ups.
Coordinate Minutes of Meeting and action points.
Schedule follow-up calls and customer meetings.
Maintain customer relationships between management visits.
Management Coordination
Work closely with Top Management and the Sales team.
Keep management updated on important customer developments and opportunities.
Identify when a customer requires a management call, technical discussion or commercial discussion.
Coordinate meetings across international time zones.
Ensure customer and management action points are followed through.
The kind of person we are looking for
We are looking for someone who:
Takes ownership rather than waiting for instructions.
Has excellent spoken and written English.
Is confident communicating with international customers through email, phone and video calls.
Is highly organized and disciplined with follow-ups.
Has strong professional email-writing skills.
Can manage multiple RFQs and customer relationships simultaneously.
Is comfortable communicating with senior management.
Has strong attention to detail.
Is proactive and persistent in following up.
Is comfortable using CRM systems and maintaining accurate records.
Experience
2–5 years of experience in Business Development, International Sales, Customer Relationship Management, Sales Coordination or a similar role.
Experience with international customers is an advantage.
Experience in engineering, manufacturing, fabrication, railway, automotive or B2B industrial sectors is an added advantage.
Experience with CRM platforms is preferred.
What success looks like
We want this person to make sure:
No RFQ is forgotten.
No quotation goes without follow-up.
No customer visit ends without a next action.
No important customer response is missed.
Position Details
Position: Business Development & Customer Relations Executive
Location: Chennai
Experience: 2–5 years
Employment Type: Full-time
Industry: Engineering / Manufacturing / Industrial B2B
If you are someone who is organized, proactive, confident in English communication and strong at building customer relationships, we would like to hear from you.
Interested candidates can apply with their updated CV.

Work arrangement
No