Business Development Specialist

Company Description WCA GLOBAL™ supports small and medium-sized enterprises in implementing and achieving certification in ISO quality systems and ethical business practices. The organization focuses on guiding businesses through compliance and accredited quality management to help them deliver trusted products and services. Through its international network, WCA GLOBAL™ promotes fair trade and consumer rights, encouraging responsible and transparent business operations. Team members contribute to strengthening global standards and supporting companies that aim to improve quality, integrity, and customer trust.
Role Description This is a part-time, remote role for a Business Development Specialist. The specialist will identify and qualify new business opportunities, focusing on SMEs that can benefit from ISO certification and ethical business practice support. Day-to-day responsibilities include conducting market research, generating and nurturing leads, managing prospective client communications, and maintaining accurate records in CRM or tracking tools. The role also involves collaborating with internal teams to align outreach strategies with service offerings, preparing basic proposals or presentations, and providing responsive customer service to prospective and existing clients. The Business Development Specialist is expected to work independently, meet activity and conversion targets, and contribute ideas to improve outreach and engagement.
Qualifications
Strong analytical skills to evaluate markets, identify opportunities, and interpret data for business growth.
Effective communication skills for engaging prospects, presenting solutions, and building long-term relationships.
Demonstrated lead generation experience, including prospecting, qualifying leads, and managing pipelines.
Market research skills to gather, synthesize, and report on industry trends and potential client segments.
Customer service skills to respond promptly, handle inquiries professionally, and support a positive client experience.
Experience in business development, sales, or account management, preferably in consulting, certification, or professional services.
Comfort working in a remote environment, with reliable internet access and strong time-management skills.
Proficiency with CRM systems, online communication tools, and basic office software.
Understanding of ISO standards, quality management, or ethical business practices is an advantage.
Relevant education in business, marketing, or a related field, or equivalent practical experience.

Work arrangement
Yes