Duty Manager

Job Purpose:
Responsible for the smooth running of the cinema in accordance with the set of company Policies and procedures under the general guidance and supervision of the cinema head. Also oversees and directs all aspects of concession operations, box office, and guest satisfaction. Acts as the cinema in charge in the absence of the cinema head/center custodian.
Key Responsibilities:
1.Handling operations on a day-to-day basis.
2.Monitoring and controlling
Quality level of products and services
Customer satisfaction
Merchandising and Marketing
Operating costs
Sanitation, cleanliness, and hygiene of the entire area under his/her purview.
Ensure optimum performance in specific jobs assigned in the above areas.
3. Conducts daily briefings & sets up targets/goals for the shift and makes a constant effort to achieve the same.
4.Oversees the services of Cinema from box office to concessions to ensure the highest standards and quality services at all times.
5.Conducts operational training for service associates & duty officers (under the guidance of the Cinema Head) to enhance job performance and productivity.
6.Must be willing to work in a team environment—with a total hands-on approach.
Candidate with 3 to 5 years of experience in the hospitality sector
Qualification: Hotel Management Graduate/Graduate

Work arrangement
No