Vice President of Business Excellence

Vice President of Business Excellence
About the Role
The Vice President of Business Excellence will lead the company’s business excellence strategy, focusing on organizational performance, operational effectiveness, process improvement, strategic execution, and continuous improvement across the organization.
This executive will establish frameworks that improve how the company operates, measures performance, allocates resources, and executes strategic priorities. The role requires strong strategic judgment, operational leadership, analytical capability, and the ability to identify organizational opportunities and turn them into measurable business improvements.
The ideal candidate will bring extensive leadership experience in business excellence, operational excellence, strategy, transformation, process improvement, operations, or a related function, with a proven ability to improve organizational performance and lead complex cross-functional initiatives.
What You’ll Do
Business Excellence Strategy
Develop and execute the company’s overall business excellence strategy.
Establish priorities and frameworks for improving organizational performance and execution.
Align business excellence initiatives with corporate strategy and long-term objectives.
Identify opportunities to strengthen organizational capabilities, efficiency, and scalability.
Operational Excellence
Evaluate business operations to identify inefficiencies, performance gaps, and improvement opportunities.
Establish operating standards, processes, and performance frameworks across key functions.
Lead initiatives that improve productivity, quality, efficiency, and execution.
Promote consistent operating practices while allowing appropriate flexibility across business areas.
Process Improvement & Transformation
Lead enterprise-wide process improvement and transformation initiatives.
Identify opportunities to simplify workflows, eliminate unnecessary activities, and improve resource utilization.
Establish structured approaches for continuous improvement and operational problem-solving.
Measure the impact of transformation initiatives and ensure sustainable improvements.
Performance Management & Analytics
Establish company-wide performance measurement frameworks and KPIs.
Develop dashboards and reporting systems covering operational and business performance.
Analyze performance trends and identify areas requiring management attention.
Provide executive leadership with actionable insights and recommendations.
Strategic Execution
Translate corporate strategy into actionable initiatives, priorities, and measurable outcomes.
Establish execution frameworks that improve accountability and organizational alignment.
Monitor progress against strategic priorities and identify execution risks.
Support executive leadership in evaluating strategic trade-offs and resource allocation.
Organizational Development
Build and develop a high-performing Business Excellence organization.
Establish organizational structures, responsibilities, objectives, and performance standards.
Develop capabilities in process management, performance improvement, analytics, and transformation.
Foster a culture of accountability, efficiency, innovation, and continuous improvement.
Cross-Functional & Executive Leadership
Partner with Product, Technology, Operations, Finance, Sales, Marketing, Customer Success, Risk, and Compliance.
Lead complex initiatives requiring coordination across multiple business functions.
Influence senior stakeholders and build alignment around enterprise-wide improvement priorities.
Serve as a strategic advisor to executive leadership on organizational performance and operational effectiveness.
Qualifications
Extensive leadership experience in business excellence, operational excellence, strategy, transformation, process improvement, operations, or a related function.
Proven ability to develop and implement business excellence strategies that improve organizational performance and operational effectiveness.
Demonstrated experience building, leading, and developing high-performing teams.
Strong understanding of operational excellence, process optimization, performance management, organizational transformation, and continuous improvement.
Experience establishing operating frameworks, KPIs, governance structures, performance systems, and improvement methodologies.
Strong analytical and problem-solving skills, with the ability to use business data and performance metrics to identify opportunities and drive measurable improvements.
Proven ability to lead cross-functional initiatives and collaborate effectively with senior leaders across multiple business functions.
Strong strategic thinking, business judgment, organizational leadership, and execution capabilities.
Excellent executive communication, stakeholder management, negotiation, and relationship-building skills.
Demonstrated ability to influence senior stakeholders and drive organization-wide initiatives in complex and evolving environments.
Ability to balance strategic priorities with hands-on execution and operational accountability.
Strong commitment to operational excellence, organizational performance, continuous improvement, and measurable business results.
Bachelor’s degree in Business, Management, Operations, Finance, Engineering, or a related field preferred; an advanced degree is a plus.
Why Join Us
Executive-level opportunity to shape the company’s business excellence and organizational performance strategy.
Significant influence over operational efficiency, strategic execution, and enterprise-wide improvement.
Opportunity to build and scale a Business Excellence function across a growing organization.
Direct partnership with executive leadership on major strategic and operational priorities.
High degree of ownership and autonomy in improving organizational capabilities and business performance.
Opportunity to create measurable impact across the organization through sustainable operational improvements.
Compensation Range
Base Salary: To be determined based on experience, qualifications, location, and overall compensation structure.
Additional compensation may include performance-based annual incentives, executive bonus opportunities, and/or equity-based compensation, depending on the overall compensation structure.
Benefits
Healthcare Plans: Medical, Dental & Vision Insurance
Retirement Plan: 401(k)
Paid Time Off (PTO)
Professional Training & Development
Leadership Development Opportunities
Wellness Resources

Work arrangement
Yes