Live opening · Posted 7 days ago
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About the role
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We are hiring in Brazil!
🟢 At Dev.Pro, a US-based outsourced software development company, we're looking for contractors to join our global team of IT professionals helping tech companies scale their business through software engineering expertise. Operating as a remote-first company, our experts work across 55+ countries on five continents, giving us the flexibility and skillset to deliver high-quality engineering for projects of any size or complexity.
We invite a proactive and adaptable IT Specialist to join our IT Support Team at Dev.Pro – a company delivering high-scale projects in POS, restaurant business, healthcare, fintech, and other domains. You’ll work with internal users and contractors across different environments, gaining hands-on experience with a wide range of technologies and tools. This Brazil-based role combines operational responsibilities with day-to-day IT support and troubleshooting.
🟩 What's in it for you:
Join a global IT company with 1,000+ specialists and a strong presence in Latin America
Work hands-on with Google Workspace, Atlassian tools, operating systems, networks, and lab hardware
Build your skills in IT support with opportunities to grow into SRE and DevOps roles
✅ Is that you?
Experience troubleshooting hardware, systems, and applications
Experience working with macOS, Linux (Ubuntu), or Windows environments
Experience configuring laptops, reinstalling operating systems, and setting up software
Experience managing users and permissions in Google Workspace, Atlassian, or similar platforms
Basic scripting knowledge or strong interest in Bash, PowerShell, or Python
Experience sourcing and managing IT equipment
Ability to create and maintain clear documentation
Intermediate+ English level
Strong communication, collaboration, and problem-solving skills
Proactive, responsible, and team-oriented mindset with a willingness to learn
Desirable:
Familiarity with SaaS systems and cloud services
Previous experience in IT support, helpdesk, or system administration environments
🧩Key responsibilities and your contribution
In this role, you’ll support day-to-day IT operations, equipment management, and technical troubleshooting.
Support and administer macOS, Linux (Ubuntu), and Windows environments
Troubleshoot and resolve hardware, system, and software issues
Configure laptops, reinstall operating systems, and set up required software
Manage users and permissions in Google Workspace, Atlassian, and other platforms
Create and maintain organized technical documentation
Handle IT equipment logistics, including sourcing, inventory management, and coordinating incoming and outgoing deliveries for contractors
Support and maintain internal lab environments and networks
Assist with basic scripting tasks and automation initiatives
Our next steps:
✅ Submit a CV in English — ✅ Intro call with a Recruiter — ✅ Interview — ✅ Offer
Interested? Find out more:
📋How we hire
💻 LinkedIn Page
📈 Our website
💻IG Page
By submitting application, I've read and agree to the Dev.Pro Private Policy and Consent on Processing of Personal Data. I agree to have my Personal Data being stored and processed by Dev.Pro.
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