Food & Beverage Supervisor

Oaks Port Douglas Resort are looking for an enthusiastic and service-driven Food & Beverage Supervisor to join our team on a full-time basis.
This is a hands-on operational leadership role supporting the daily success of Oak & Vine Restaurant and the resort's conference and events operation.
The successful candidate will play a key role in overseeing dinner service, functions, conferences, weddings, and special events while leading and developing a high-performing team to deliver exceptional guest experiences.
Key Responsibilities Include:
Lead and support the Food & Beverage team to deliver professional, efficient, and high-quality service across restaurant and event operations.
Supervise daily dinner service and assist in the successful execution of conferences, functions, weddings, and special events.
Ensure exceptional guest experiences through active engagement, prompt resolution of concerns, and attention to service standards.
Train, mentor, and develop team members, including onboarding new employees and coaching service techniques.
Maintain brand standards and ensure consistent service delivery across all food and beverage operations.
Support service during peak periods through a hands-on leadership approach and strong floor presence.
Assist with rostering, labour management, shift coordination, and workflow planning to optimise operational efficiency.
Monitor stock levels and support inventory control processes to minimise wastage and maintain service requirements.
Ensure compliance with RSA, food safety, hygiene, and workplace health and safety standards.
Work closely with management to drive operational improvements and achieve business objectives.
Shift Details (subject to change):
Rotating roster across Monday through Sunday
Conference, function, wedding, and special event coverage as required
Evening, weekend, and public holiday work required in line with business demands
Successful candidates will have:
Previous experience in a Food & Beverage Supervisor or similar leadership role within a restaurant, hotel, resort, or events environment.
Demonstrated experience leading, coaching, and developing hospitality teams.
Strong operational knowledge of restaurant service, conferences, functions, weddings, and events.
Current RSA (Responsible Service of Alcohol) certification.
Exceptional customer service skills with the ability to build positive guest relationships.
Strong organisational, communication, and problem-solving skills.
A proactive, hands-on leadership style with the ability to remain calm under pressure.
Professional presentation and a commitment to maintaining high service standards.
Flexibility to work evenings, weekends, and public holidays as required.
If you're an experienced hospitality professional who enjoys leading from the front and is passionate about delivering memorable dining and event experiences, we'd love to hear from you.

Employment type
Full-time

Work arrangement
No