Operations & Project Coordinator

About the Role
Lab3 is looking for a sharp, organized Operations & Project Coordinator who keeps projects moving, teams aligned, and nothing slipping through the cracks. You'll own the operational backbone of our work — managing timelines, tracking deliverables, coordinating across teams, and ensuring the right people have the right context at the right time. This isn't a role for someone who waits to be told what to do. You'll need to anticipate bottlenecks, push for clarity when specs are vague, and hold stakeholders accountable without being told twice.
You understand that good operations is invisible when it's working — and catastrophic when it's not. You're equally comfortable diving into a Notion database, facilitating a sprint planning call, or drafting a clear process doc from scratch. You bring structure without bureaucracy, and urgency without chaos.
You're comfortable working alongside AI-assisted workflows and teams that build with LLMs. You don't need to be an engineer, but you need to understand how technical teams work and communicate fluently with them.
Availability
This is a full-time position with working hours of 9:00 AM – 5:00 PM EST, Monday through Friday. We follow the USA holiday calendar. Consistent availability during these hours is non-negotiable.
English proficiency
Excellent written and spoken English is a firm requirement. Our team communicates constantly through written documentation, calls, and async updates. Candidates who do not demonstrate strong English proficiency will not be considered.
Requirements
Project & ops tools: Coda, Trello, Jira, Slack, or Google Workspace; comfortable owning the system, not just using it
Communication & documentation: meeting facilitation, async updates, SOPs, process docs — written output that actually gets read and followed
Cross-functional coordination: managing dependencies across engineering, design, and external stakeholders; keeping projects honest to timelines
Agile & sprint workflows: sprint planning, standups, retrospectives, backlog grooming — run the rhythm without slowing the team down
AI & productivity tools: Claude, ChatGPT, Gemini, or similar; using AI to produce better output faster, not as a crutch
Proactive problem-solving; spots blockers before they become crises
Accountability without authority; keeps people on track through clarity and follow-through
Fast context-switching across multiple simultaneous projects
Clear written and verbal English
Availability: 9–5 EST, Mon–Fri, US holidays
Benefits
Company-sponsored Apple equipment: Mac mini (to start), monitor, keyboard, mouse, and webcam
Up to four performance bonuses per year (minimum of one)
Clear progression ladder with at least four advancement levels; no management experience required
Competitive compensation
Flexible time off and annual company retreat
Fully remote, casual work environment with access to growth-focused tools
Collaborative team culture with no micromanagement

Work arrangement
Yes