Operation And Maintenance Site Incharge

Company Description TVS Electronics is a technology solutions organization that has evolved from a products-focused business into a customer-centric provider of integrated services. In addition to its legacy offerings such as printers, keyboards, mice, and Point-of-Sale solutions, the company now delivers end-to-end service solutions covering the entire after-sales lifecycle. Its solutions stack spans retail POS, transaction automation for banking, insurance, and public sector organizations, repair engineering services, installation and demo support, and protection plans for gadgets and appliances. TVS Electronics also offers parts management, e-recycling for product end-of-life, and e-auctioning services to help clients unlock residual asset value. The company invests in domain-specific talent to drive sustainable growth and profitability.
Role Description The Operation and Maintenance Site Incharge is a full-time, on-site role based in Karnataka, India, responsible for overseeing day-to-day operations and maintenance activities at designated service or project locations. This role includes planning, coordinating, and supervising on-site teams to ensure timely installation, preventive and corrective maintenance, and efficient repair workflows aligned with company standards. The position involves monitoring equipment performance, managing service requests, ensuring adherence to safety and quality procedures, and maintaining accurate documentation and reports. The Site Incharge will interact with clients and internal stakeholders to address operational issues, optimize resource utilization, and support continuous improvement in service delivery. The role also requires adherence to compliance requirements and proactive escalation of risks or critical incidents.
Qualifications
Strong operations and maintenance management skills, including site supervision, scheduling, and resource coordination.
Technical aptitude for handling electronic, IT, or POS equipment and familiarity with installation, troubleshooting, and repair procedures.
Ability to manage vendor and client relationships, handle service escalations, and ensure customer satisfaction.
Proficiency in documentation, basic reporting, and use of standard productivity tools (e.g., spreadsheets, service management systems).
Knowledge of safety, compliance, and quality standards relevant to on-site service operations.
Good communication and interpersonal skills, with the ability to lead and guide on-site teams.
Relevant diploma or degree in engineering, electronics, or a related technical field; experience in field service or facility operations is highly beneficial.
Willingness to work on-site in Karnataka and travel within the region as required.

Work arrangement
No