Operations Manager

Role: Operations Manager
Location: Bengaluru, Koramangala
Experience: 5–8 years
Industry: EdTech / International Education
Employment Type: Full-time
About the Role
We are looking for a proactive Operations Manager to own the client-facing and candidate-facing side of our German language training business. You will bring in and engage clients, present webinars and seminars, support pre-sales, and manage every candidate's journey from enrollment through learning, interview preparation, and placement.
Key Responsibilities
• Build and maintain strong relationships with clients, partners, and prospective learners.
• Plan, host, and present webinars and seminars to generate leads and convert enquiries.
• Support the pre-sales process: counselling, course explanation, follow-ups, and enrollment closure.
• Manage enrollment: onboarding, documentation, level assessment, and batch allocation.
• Manage the learning management system (LMS): batches, schedules, attendance, mock tests, and
progress reports, in coordination with trainers.
• Organize mock interviews and fluency tests, and track candidate readiness.
• Drive placement: connect candidates with employers and partners, and support them until
placement.
• Coordinate trainers, counsellors, and support staff so every batch runs smoothly.
• Track enrollment, completion, exam-result, and placement metrics, and report to management.
Required Qualifications & Experience
• 5–8 years of experience in operations, client management, or business development, preferably in
education, training, or edtech.
• Experience presenting webinars, seminars, or workshops to groups.
• Hands-on experience with pre-sales or admissions and with managing an LMS or similar platform.
• Experience coordinating candidate placement or working with employers and hiring partners.
• Excellent English communication, both written and spoken.
Skills & Competencies
• Confident presenter and persuasive communicator.
• Strong organization, follow-up, and multitasking skills.
• Team leadership and coordination across trainers and support staff.
• Customer-first, results-driven mindse

Work arrangement
No