Live opening · Posted 7 days ago

Technical Manager (DevOps/Cloud)

KNOREX · Ho Chi Minh City, Ho Chi Minh, Vietnam
Workable No
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At a glance

The key details from the original listing.

Posted 7 days ago
CompanyKNOREX
LocationHo Chi Minh City, Ho Chi Minh, Vietnam
Work modeNo
SkillsAWS, Azure, GCP
SourceWorkable
ListedPosted 7 days ago

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About the role

Description supplied by the original job listing.

We're looking for a technical manager who can see the whole picture across cloud, infrastructure, security and lead teams to run it well. This is not a deep-specialist role. We need someone who understands enough of each domain to ask the right questions, spot risk early, make sound trade-offs, and connect the work of specialists into one reliable, secure and cost-efficient operation.
What you will do
Lead people across multiple disciplines
Manage a cross-functional team of specialists, and understand what motivates each discipline and how to get them working as one team, not in silos.
Hire, coach, and retain talent, and build clear ownership so each domain has a strong lead.
Build a culture of accountability, blameless learning, and calm execution under pressure.
Cloud operations and infrastructure
Own the availability, performance, and scalability of cloud and on-prem/hybrid infrastructure.
Define and track SLAs/SLOs, uptime, incident response, and change management.
Lead major incident management, including communication with stakeholders during and after outages.
Oversee backup, disaster recovery, and business continuity planning, and make sure they're actually tested.
Guide automation and DevOps practices (IaC, CI/CD) at a direction level, working through the team.
Security and compliance
Partner with or lead security functions on cloud security posture, identity and access management, vulnerability management, and patching.
Make sure security is built into operations from the start, not added after.
Drive audit readiness and compliance (ISO 27001, SOC 2, SOX-ITGC)
Own risk registers and translate technical risk into business language for leadership.
Stakeholders, vendors, and governance
Act as the single point of accountability for cloud and infrastructure operations with leadership.
Manage vendors, managed service providers, licenses, and contracts.
Set and maintain operational processes, policies, and documentation that scale.
Balance competing priorities across security, cost, speed, and reliability, and make those trade-offs transparent.
Requirements
5–10 years of experience, including 3+ years managing technical teams
A generalist who connects the dots between security, infra, operations, and cost, and sees how one decision affects the others.
Strong ownership, excellent communication
Good understanding of AWS / Azure / GCP services, architecture, and operating models
DevOps knowledge: understands CI/CD, IaC, and containers well enough to guide and evaluate the team's work
Practical understanding of security (IAM, cloud security posture, vulnerability management, audit frameworks), operations (ITIL/ITSM, incident/change management, monitoring and observability)
Nice to have
Certifications like AWS/Azure Solutions Architect, FinOps Certified Practitioner, CISSP/CISM/CCSP, or ITIL.
Experience consolidating siloed teams or setting up a cloud operations or FinOps function from scratch.
Benefits
Attractive salary and performance bonus scheme
13th month salary
W3F fund for learning and personal development
Comprehensive Health Insurance Coverage.
Hybrid working mode
Ample opportunities to grow. You get to propose your own ideas and see it through.
Work with passionate, talented and driven colleagues who get things done!
Opportunity to work cross-country and with variety of projects of different nature.
Challenging and exciting problems that await you to solve.

Work arrangement
No

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