Sales officer credit card

Company Description HDFC Bank is India’s largest private sector bank, serving over 92 million customers with a wide range of financial products and services. With 8,919 branches and 21,031 ATMs across 3,836 cities and towns as of August 2024, the bank offers extensive reach and accessibility nationwide. Established in 1995 with the mission to be a “World-class Indian Bank,” HDFC Bank has become a leading player across retail, corporate, and digital banking, offering solutions for individuals, MSMEs, and large corporations. Following its merger with HDFC Ltd in 2023, the bank now provides more integrated home loan and housing finance options across urban and rural markets. Through its CSR initiative, Parivartan, HDFC Bank is committed to social impact in education, healthcare, skills training, and sustainable livelihoods, while prioritizing secure, seamless digital banking experiences for customers.
Role Description The Sales Officer – Credit Card role is a full-time, on-site position based in New Delhi. The role involves identifying and approaching potential customers, explaining credit card features and benefits, and supporting customers through the application and onboarding process. The Sales Officer will manage daily sales activities, follow up on leads, achieve assigned sales targets, and maintain accurate records of customer interactions and applications. Responsibilities also include coordinating with branch and channel partners, ensuring compliance with bank policies and regulatory guidelines, and providing post-sales support to enhance customer satisfaction. The role requires active field work, regular customer meetings, and collaboration with internal teams to drive credit card portfolio growth.
Qualifications
Strong customer-facing abilities, including Customer Service and Communication skills.
Proven experience in Lead Generation and Sales Operations within financial services or similar sectors.
Ability to manage and grow business through Channel Sales and local partner networks.
Basic understanding of banking or financial products, preferably credit cards.
Minimum educational qualification: High school diploma; a bachelor’s degree in business, finance, or a related field is an advantage.
Goal-oriented mindset with the ability to meet and exceed sales targets in a fast-paced environment.
Comfort with on-site field sales, local market knowledge of New Delhi, and willingness to travel within designated areas.
Integrity, adherence to compliance standards, and professionalism when handling customer information.

Work arrangement
No