Federal Work Study or Student Worker: Office of Student Advocacy and Support Assistant

Job Title
Federal Work Study or Student Worker: Office of Student Advocacy and Support Assistant
Agency
East Texas A&M University
Department
21166002 Student Advocacy & Support
Proposed Minimum Salary
$10.00 hourly
Job Location
Commerce, Texas
Job Type
Student Worker
Job Description
Federal Work Study OR Student Worker: Office of Student Advocacy and Support Assistant
Cover Letter, Resume, 3 References, Work Study Permit if applicable
JOB DESCRIPTON:
Pay: $10/hour
Student Advocacy and Support is seeking dependable and customer-focused FRONT DESK assistants. As a Front Desk Assistant, you will serve as the initial point of contact for visitors, manage daily office flow, and support department initiatives.
KEY RESPONSIBILITIES:
Customer Service & Front Desk Operations
Greet and assist visitors in a professional and welcoming manner
Answer phone inquiries
Respond to general inquiries and direct visitors
Assist with front desk operations, including monitoring foot traffic and office communications
Serve as a primary resource for department visitors by directing them to appropriate resources
Maintain a clean, organized, and welcoming front desk and lobby area; remove outdated promotional materials
Other duties as assigned.
Knowledge & Skill Requirements:
Ability to communicate professionally by telephone, email, and in person.
Ability to follow written and verbal instructions.
Ability to multitask, solve problems, and remain organized in a fast-paced environment.
Effective verbal and written communication skills.
Proficiency with general computer applications
Strong customer service and interpersonal skills
Strong organizational and time-management skills.
Uphold confidentiality of sensitive information.
Preferred if can work:
Tuesday 10-12
Wednesday 11-1
All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.
Equal Opportunity/Veterans/Disability Employer.