Youth Support Shelter (Safety & Stabilization) Worker

Safety & Stabilization Worker
What We Do
YESS is a not-for-profit agency working with youth facing difficult realities. Based in Edmonton, our Youth Support Centre provides immediate and low-barrier 24/7 sleep support and individualized wrap-around supports for young people aged 15 -24.
We work collaboratively within a network of care, focused on the prevention of youth homelessness by providing youth with the necessary supports to stabilize their housing, improve their wellbeing, build life skills, connect with community, and avoid re-entry into homelessness.
We are committed to advancing equity, diversity, and inclusion, and to cultivating an environment where all individuals feel respected, valued, and supported. YESS is an equal opportunity employer and always strives to ensure all employment decisions are grounded in equity, fairness, and merit.
What You Will Do
The Safety & Stabilization Worker provides frontline, relationship-based support to youth accessing shelter services, ensuring safety, stability, and a structured environment.
This role focuses on direct youth interaction, safety monitoring, intake completion, data collection, and maintaining a clean and organized environment. Workers are responsible for delivering consistent, trauma-informed care while supporting youth in meeting their immediate needs and engaging in daily routines.
The Safety & Stabilization Worker plays a critical role in stabilization by ensuring safety, structure, and accurate documentation, forming the foundation for youth to transition into wellness and longer-term supports.
Location: 9310-82 Avenue, Edmonton AB
Key Responsibilities:
Youth Support & Engagement
Build respectful, trusting, and professional relationships with youth
Interact with youth in a trauma-informed, non-judgmental manner
Provide emotional support, encouragement, and guidance
Maintain appropriate boundaries, structure, and expectations
Support youth in daily routines, responsibilities, and program participation
Promote youth dignity, self-esteem, and positive behavior
Intake & Documentation
Complete intake processes, including:
Intake forms and documentation
Intake tours and explanation of program expectations
Ensure all intake information is:
Accurate
Complete
Submitted in a timely manner
Document all youth interactions, including:
Case notes
Shift logs
Incident reports
Enter data into systems accurately and consistently
Ensure documentation meets organizational standards and timelines
Safety Monitoring & Crisis Response
Maintain a safe environment for youth, staff, and visitors
Monitor youth behavior and respond appropriately to risks or concerns
Support crisis intervention and de-escalation as needed
Follow all safety procedures, including emergency protocols
Report safety concerns and incidents to the Team Lead immediately
Safety Rounds & Building Checks
Conduct scheduled safety rounds and building checks as assigned
Ensure rounds are completed:
On time
Thoroughly
Properly documented
Monitor and report any risks, hazards, or concerns
Follow up on issues to ensure resolution or escalation
Environment, Cleanliness & Basic Needs
Maintain a clean, safe, and organized environment throughout the shift
Ensure common areas, dorms, and workspaces are kept clean and functional
Support youth in participating in cleaning and upkeep of shared spaces
Provide basic needs support, including:
Food and meals
Clothing and hygiene supplies
Ensure spaces remain welcoming, respectful, and safe
Program Structure & Expectations
Implement program rules, routines, and expectations consistently
Support youth in understanding and following program guidelines
Apply appropriate interventions based on youth needs and development
Reinforce structure, predictability, and accountability
Communication & Team Collaboration
Communicate clearly with Team Leads and staff regarding:
Youth concerns
Incidents
Updates and risks
Participate in shift handovers and team communication
Review and stay up to date with internal communications, such as emails and shift updates
Collaborate with team members to ensure continuity of care
Key Outcomes
Youth experience a safe, stable, and structured environment
Accurate and timely intake and documentation
Consistent safety monitoring and incident response
Clean, organized, and respectful environment
Positive youth engagement and relationship-building
Reduced incidents and improved safety
Core Competencies & Expectations
These core competencies outline the key behaviors, values, and expectations that guide how employees contribute to the YESS’s mission and work effectively with others.
Demonstrate integrity by acting with honesty, fairness, respect, and maintaining confidentiality in all interactions.
Communicate effectively through active listening, clear messaging, and respectful, transparent dialogue with team members and stakeholders.
Deliver results by meeting performance expectations, taking initiative to solve problems, and supporting team success.
Provide service excellence by responding professionally and compassionately to the needs of youth, partners, and colleagues.
Apply strong problem-solving and judgment to assess situations, identify solutions, and seek support when needed.
Foster teamwork by collaborating effectively, contributing positively to team culture, and valuing diverse perspectives.
Qualifications & Experien

Employment type
Full-Time

Work arrangement
No