Invoicing Coordinator - Contractual, 6 months

Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.
JOB DESCRIPTION
Job Title:
Coordinator
Team:
Invoicing
Reports To:
Team Leader
OVERVIEW: The position of Invoicing Coordinator consists of being responsible to produce and dispatch correct invoices to customers within the assigned geographic area and/or customer portfolio according to established procedures.
Key Responsibilities & Tasks:
Complete a basic check on all invoices including delivery note, products and quantities supplied, prices, charges, discounts, etc…
Liaise with the respective Customer Services regarding missing customer terms and prices and with the supply chain for missing or doubtful delivery notes, quantities, costs and charges
Match the relevant delivery receipt note to the invoice when applicable
Match the relevant supporting documents for cylinder invoices
Coordinate and control dispatch of electronic invoices to assigned customer portfolio as per guidelines provided by Customer Services and within the set performance timeframe
Send manual invoices to printer in local Customer Services as soon as the invoices are correct and ready for dispatch in order to minimize the invoice lay days
Provide first point of contact for Customer Services regarding missing invoices and copy invoice requests
Escalate directly to respective Customer Services on problems related to electronic invoices dispatch failure and late invoices /delivery receipt notes.
Follow up complaints/ non compliances through improvement/complaint system in place.
Qualifications, Requirements and Additional Preferences
Diploma / Degree Holder
Has 2 to 4 years of related work experience
Good understanding about nature of the job, process and other related tasks
Problem Solving- Ability to solve minor issues in daily routines
Skills and Competencies
Language Skills
Good Business English writing and speaking skills (able to express thoughts using the good common English phrases)
Computer Skills
MS Excel - Tables & Formatting/Conditional Formatting/Data Tables & Excel Shortcuts
MS outlook / Email - Able to write both formal and informal emails clearly
Basic knowledge of ERP system / Office 365
Individual Competencies
Ability to perform the tasks assigned to them independently or with minimum supervision
Attention to Detail
Quick Learner
Committed and Able to deliver
Team Player - Able to collaborate with team members, Be flexible and positive attitude
Achieve monthly KPI targets set by the management team
-Maintain Error Ratio -1%
-Lay days
-Individual Productivity
-Handling Days
-Response Time
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