Intake and Assessment Worker

Who are we?
Sonder is a leading not-for-profit human services organisation committed to creating communities where no one is left to navigate life’s hardest moments alone. We work alongside thousands of people each year, bringing together mental health, alcohol and other drug, community and practical supports to deliver connected, person-directed care that helps people live the lives they choose.
What benefits can we offer?
When you work with Sonder, you become part of the Sonder family and that provides you with a number of benefits such as:
Salary (excluding super) paid above award and reviewed annually
Flexible working arrangements
Professional development allowance provided yearly
Generous salary packaging options - increase your take home pay by 6-12%
17.5% Leave Loading
Modern and welcoming office spaces
Christmas Closure Bonus Leave (above annual leave entitlements)
Training opportunities
Meal & entertainment allowances
Paid parental leave, and much more!
Sonder are open to negotiating further benefits with the successful applicant to ensure an excellent working environment for you.
Salary Band: $80,006.68 - $85,798.44 + Super
Hours: 0.6 FTE
Contract: Ongoing
Location: Northern Adelaide Medicare Mental Health
More Information & Position Description via this link: https://hr.sonder.net.au/17_MMHC_IASN.pdf
Immunisations: This role has an assigned immunisation category under Sonder’s immunisation requirements. Please refer to the attached document below to view the vaccinations required for this role.
Immunisation Category: Category C https://hr.sonder.net.au/i/4_SonderImmunisationInformationSheet.pdf
About the Role: The Intake, Assessment and Service Navigator supports a multidisciplinary approach to mental health care within Northern Adelaide Medicare Mental Health Centre. The role provides intake, assessment, triage and referral allocation in collaboration with the Clinical Lead and Support Services team. It reviews referrals, gathers required information, undertakes risk assessment, supports timely service delivery and waitlist management, and escalates care for clinical support when required. The role also works with community agencies to support integrated care pathways for adults referred to low and high intensity mental health services.
Aboriginal and Torres Strait Islander peoples are strongly encouraged to apply. We are committed to an inclusive and culturally safe workplace.
Experience Requirements:
Demonstrated experience working in a fast-paced environment.
At least two years' experience in the mental health sector performing duties consistent with triage and assessment.
Experience working across Commonwealth and State-funded mental health programs and supporting implementation in line with funding requirements and contracts.
Experience working effectively within a multidisciplinary team environment.
Qualification and Other Requirements:
Current or willing to obtain a Working with Children's Check (WWCC)
Current or willing to obtain a National Police Check (NPC)
Post-secondary qualification in a relevant field such as human services, social welfare, social work, psychology or mental health, and/or relevant experience in the mental health industry.
How to apply:
Applicants are requested to send a cover letter and resume to Sonder via our careers portal on our website.
Feel free to send any enquiries to sondercareers@sonder.net.au
Advert Closing Date: 21 October 2026
At Sonder, we strive to respond to all applicants. However, due to the high volume of applications we receive, we may only be able to contact those shortlisted for the role. Thank you for your understanding.

Work arrangement
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