City Launch Lead - Delhi NCR

City Launch Lead – Delhi NCR
Hoola Health | Delhi NCR | Full-time
Reports to: Founder
The Role
You will own the Delhi launch end to end, from the first market study to running centres that grow and deliver a great experience. You will work within the playbook and SLAs set by HQ and adapt them to what Delhi families need.
What you’ll own
Market study: Map demand, competitors, pricing, catchments and partner opportunities. Recommend where to open and why.
Go-to-market: Build and run the Delhi GTM plan, including local marketing, doctor and community partnerships, and patient acquisition, tailored to local needs.
Team setup: Hire and onboard the initial city team (clinic managers, front desk, nursing and support staff) and work with HQ on hiring doctors.
Care delivery: Launch centres on time and run day-to-day operations to HQ’s clinical and service SLAs.
Revenue growth: Own centre P&Ls and scale footfall, revenue and repeat visits against targets.
Experience: Own patient and parent experience across centres: feedback, service quality, and quick resolution of issues.
Transition: Handover the city to a local GM with the team, processes and numbers in place. Identify and launch the next market.
What we’re looking for
4-6 years of experience, including at least 2–3 years launching or scaling a new city or business unit
A background in healthcare delivery, consumer services or retail expansion. Pediatric or clinic experience is a strong plus.
Comfortable owning a P&L, with a track record of hitting growth targets
A builder who has hired teams from scratch and works well both on the ground and with HQ
A strong network in Delhi NCR is a plus
Why join
You’ll build Hoola’s presence in a new city from the ground up, with real ownership and the backing of a funded team

Work arrangement
No