Pharmacist

Pharmacist – Clinical & OperationsAbout Hoola Health
Parenting comes with questions, chaos, joy, and more than a few sleepless nights — and through it all, what every parent needs is a support system that just gets it.
Hoola Health (formerly BabyMD) was created to be exactly that.
Our founder, Deeksha Senguttuvan, spent years working in healthcare and technology, but her close interactions with parents revealed a significant gap in paediatric care. Families were either navigating large hospitals with long waiting times and limited personal connection or relying on fragmented, inconsistent care. There had to be a better way.
In 2024, we began with one clinic and a simple mission: to make paediatric care feel closer, calmer, and kinder.
Today, Hoola Health is a growing network of neighbourhood clinics offering consultations, vaccinations, developmental assessments, and therapy services under one roof. We are proud to be open seven days a week, supported by a team that listens first, treats with care, and partners with parents every step of the way.
Job Description
As a Pharmacist at Hoola Health, you will play a crucial role in delivering safe, accurate, and compassionate care to children and their parents. In addition to managing routine pharmacy operations, you will support paediatric immunisation services, maintain inventory and cold-chain compliance, and ensure a seamless and reassuring experience for families visiting our clinics.
Key Roles and Responsibilities1. Pharmacy Operations
Accurate Dispensing: Dispense medications safely and accurately in accordance with medical prescriptions.
Prescription Verification: Verify prescriptions, including dosage, frequency, and duration, before dispensing.
Parent Counselling: Explain medication dosage, timing, storage instructions, and basic precautions clearly to parents and caregivers.
Stock Management: Maintain adequate stock levels of paediatric medicines, monitor fast-moving and slow-moving items, and coordinate timely reorders with the central team.
Expiry and Storage Management: Follow FEFO (First Expiry, First Out) guidelines, regularly check expiry dates, and segregate expired, damaged, or near-expiry medicines as per clinic policy.
Billing and Documentation: Ensure accurate billing for medicines, vaccines, and services, and verify billed items against prescriptions before completing transactions.
Vaccination Package Promotion: Explain relevant vaccination packages, schedules, pricing, and inclusions to parents.
Pharmacy Maintenance: Maintain cleanliness, organisation, and proper arrangement of the pharmacy area.
2. Clinical Support and Immunisation Assistance
Vitals and Patient Care: Assist nursing staff with checking and recording paediatric vital signs when required.
Immunisation Records: Update vaccination records according to the Indian Academy of Pediatrics (IAP) schedule after verifying the child's previous vaccination history.
Vaccination Due Tracking: Identify upcoming and overdue vaccinations and inform the attending nurse or doctor.
Vaccine Preparation: Support doctors during vaccination procedures by preparing vaccines safely as instructed.
Cold-Chain Maintenance: Ensure proper vaccine handling and storage in accordance with cold-chain guidelines. Verify vaccine names, batch numbers, expiry dates, and dosages before preparation.
Vaccination Drives: Support vaccination camps and clinic drives by ensuring adequate supplies, accurate documentation, and smooth patient flow.
3. Inventory Control, Audits and Compliance
Stock Reconciliation: Conduct regular physical stock audits and reconcile inventory discrepancies.
Inward and Outward Records: Verify incoming shipments, including batch numbers, quantities, and product condition. Report damaged or missing items to the central stores team immediately.
Regulated Medicines: Handle, record, and store controlled or restricted medicines in accordance with applicable statutory requirements.
Audit Readiness: Maintain pharmacy records and operations in readiness for internal and external quality and compliance audits.
4. Patient Experience and Clinic Support
Patient Experience: Provide courteous, warm, and professional assistance to parents while ensuring efficient service and reduced waiting times.
Escalations and Safety: Promptly escalate clinical queries, prescription discrepancies, and suspected adverse medication reactions to the appropriate medical team.
Confidentiality and SOP Compliance: Maintain patient confidentiality and adhere to clinic SOPs, hygiene protocols, and safety standards.
Qualifications and Skills
Experience: 1–3 years of experience in retail, hospital, or clinical pharmacy operations.
Education: Diploma in Pharmacy (D.Pharm) or Bachelor of Pharmacy (B.Pharm).
Registration: Valid registration with the State Pharmacy Council is mandatory.
Communication Skills: Strong communication and interpersonal skills, particularly when interacting with parents and young children.
Paediatric and Vaccine Knowledge: Familiarity with paediatric formulations, cold-chain handling, and IAP immunisation schedules is an added advantage.
Location: Sarjapur - Bangalore, Karnataka
Learn More: https://hoolahealth.in/

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