Insurance Manager

Company Description HDFC Life is one of India’s leading private life insurance companies, offering a wide range of individual and group insurance solutions. It is a joint venture between Housing Development Finance Corporation Limited (HDFC), a leading housing finance institution in India, and abrdn plc, a major financial services provider in the United Kingdom. The company’s portfolio includes protection, pension, savings, investment, and health products, with options to customize plans through riders at a nominal cost. HDFC Life serves customers through about 500 branches across over 900 cities and towns in India and maintains a liaison office in Dubai. The organization is supported by a strong base of Financial Consultants and continues to expand its reach and digital presence for better customer experiences.
Role Description This part-time, remote Insurance Manager role focuses on overseeing insurance operations and supporting sales and service activities for HDFC Life’s product portfolio. The Insurance Manager will manage and review insurance policies, coordinate with sales and customer service teams, and ensure compliance with internal guidelines and regulatory requirements. Daily responsibilities include analyzing customer needs, recommending suitable insurance solutions, monitoring policy performance, and supporting renewal and claims-related processes. The role also involves mentoring team members, tracking performance metrics, and collaborating with cross-functional stakeholders to improve customer satisfaction and operational efficiency. The Insurance Manager is expected to use digital tools and remote communication channels to manage tasks and interact with colleagues and customers.
Qualifications
Candidates should possess strong Finance and Insurance skills for policy assessment, risk evaluation, and product suitability analysis.
Candidates should possess effective Sales skills to drive policy acquisition, cross-selling, and upselling of relevant insurance solutions.
Candidates should possess solid Team Management skills to guide, support, and coordinate with distributed or remote teams.
Candidates should possess excellent Customer Service skills to handle inquiries, resolve issues, and maintain long-term customer relationships.
Relevant experience in life insurance or financial services, preferably in managerial or supervisory roles.
Strong analytical, organizational, and problem-solving abilities, with proficiency in digital tools and remote collaboration platforms.
Clear and professional communication skills in English; additional local language proficiency is an advantage.
Bachelor’s degree in Finance, Business, Economics, Management, or a related field; industry certifications in insurance are beneficial.

Work arrangement
Yes