Field Service Engineer (Spanish speaking)

As a child, did you ever dream of building robots? We did.
At Dexory, we're developing advanced software powered by cutting-edge robots that are transforming the very face of global logistics. With infectious enthusiasm, our unique blend of disciplines work in harmony to produce results at pace. From hardware and manufacturing to software, AI and commercial, we're one team – one heart – that beats, learns and grows. Joining our team and company isn't just about expertise; it's about embracing uncertainty with ambition. We're crafting world-changing solutions, fueled by a passion to redefine what's possible. We will look for you to help create and shape the future of logistics solutions through our products, our culture and our shared vision.
We have a new opportunity for an fluent Spanish speaking, experienced Field Service Engineer within our dedicated US based Service Operations team.
There is a heavy amount of travel to international client sites where you will service, maintain, fault find and repair our robots in the field.
Responsibilities include, but not limited to;
Perform on-site and off-site service and repairs for Dexory robots and equipment
Develop, implement and action work instructions for service and repair tasks
Develop and implement service plans in line with Engineering recommendations
Maintain product traceability records
Maintain product currency
Ensure team compliance with quality assurance processes and contribute to continuous improvement initiatives
Ensure team compliance with health and safety regulations
Fulfill additional duties, whether functional or administrative, as assigned by management in a fair and reasonable manner
Requirements:
In excess of five years experience in electromechanical assembly and service in a precision industry (including Motorsport, Aerospace, Railway, Automotive etc)
Ability for constant travel onsite and abroad to client sites (have a passport without restrictions)
Strong electrical and mechanical diagnostic skills
Excellent oral and written communication skills
Impeccable attention to detail
Ability to work in a team, and to lead a team through tough challenges
Driven to succeed in dynamic growing organisation
Flexible attitude to working hours and location
Full Clean US driving license
Fluent Spanish speaker
It would be desirable if you also had experience with:
Business software tools such as Jira, Confluence, Slack and G-Suite
Manufacturing software such as manufacturing execution systems
Linux operating system experience
Root cause analysis methodologies
*We value the right attitude, humility and we're as interested in your character as we are in your talent. Please apply, even if you feel you only meet part of our listed criteria. Diversity drives innovation and we offer an international and friendly work environment with an energetic company culture.
Benefits
Starting from the interview process and continuing into your career with us, you will be working by our four Operating Principles:
Performance: High standards, outstanding results,
Impact: Big challenges, bigger results
Commitment: All in, every time
One team: One mission, shared success
Joining our team and company isn't just about expertise; it's about embracing uncertainty with ambition. We're crafting world-changing solutions, fueled by a passion to redefine what's possible. We will look for you to help create and shape the future of logistics solutions through our products, our culture and our shared vision.
You will also receive:
Health insurance: A range of plans are on offer to suit a range of budgets and plans including dental and vision insurance. Though the cost to employees can vary based on age, number of dependents and medical history, typically 50% of the plans available via Thatch are fully covered for employees, their spouses and dependents.
401k retirement plan with contribution levels currently set at 50 cents on the dollar, with a maximum match rate of 6% of salary.
YuLife Wellness app which includes employee assistance programmes and discounts.
WPO Employee Assistance Programme: US-based employees – along with their partners and children up to age 21 – have access to 24/7 confidential support through WPO, designed to support both mental wellbeing and everyday life challenges.
20 days paid time off
Social security etc.
AAP/EEO Statement
Dexory provides equal employment opportunities to all employees and applicants for employment. It prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, or any other characteristic protected by local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Please note: We are unable to provide relocation or sponsorship for this role.