Post-Secondary Success Coordinator 

Position Title: Post-Secondary Success Coordinator
FLSA: Exempt, Full-Time
Compensation Range: $75,000 to $ 80,000
Schedule: 40 hours/week | Monday - Friday, with some nights and weekends
Location: 100% In-Person, on-site in San Francisco, CA
Start Date: Until Filled
Mission: Booker T. Washington Community Service Center (BTWCSC) is one of the Bay Area’s oldest Black-led, Black-serving nonprofit organizations, with 106 years of service to San Francisco. A beacon of Black joy and self-determination, we have nurtured over five generations of Black San Franciscans. We stand embedded as an anchor institution, fostering intergenerational bonds and working in solidarity with allied communities to reform and reimagine a more inclusive San Francisco. We prioritize serving the Black community, and we welcome all individuals from all cultures and ages, from 0 to 99, who walk through our door. We are one of the few urban spaces where anyone in the community can access comprehensive services, ranging from a hot meal to childcare, academic support, and senior services.
Summary: The youth department is informed by the Children’s Defense Fund (CDF) Freedom School® model. Our youth programming centers identity development, critical consciousness, leadership, and collective responsibility. The Post-Secondary Success Coordinator approaches college and career readiness through a strengths-based, healing-centered, and liberation-focused lens, recognizing the historical and systemic barriers many Black, low-income, and first-generation students face. BTWCSC seeks a reliable, collaborative, and results driven professional Post-Secondary Success Coordinator to help our dynamic, multi-service organization meet its ambitious short-term and long-term operational targets while sustaining its growth, as it expands its youth programming to better support TAY.
The Post-Secondary Success Coordinator plays a critical role in supporting high school, post-secondary, and Transitional Age Youth (TAY) participants -some of whom may have experienced homelessness -as they prepare for and successfully transition into college, career training programs, employment, or independent living. BTWCSC's youth department serves young people who are both system-impacted and college-bound.
Reporting to the BTWCSC Teen/TAY Manager, this position is responsible for shaping and carrying out BTWCSC's post-secondary vision by designing and delivering programming that supports young people navigating life after high school. The Coordinator partners closely with teachers, youth coordinators, case managers, families, and external organizations to ensure students receive consistent, culturally affirming, high-quality guidance throughout their post-secondary journey. This role is not only about access to post-secondary opportunities, but about belonging, persistence, and long-term success. The Coordinator ensures students and families have trusted relationships, culturally relevant resources, and sustained support as they navigate complex education and workforce systems, while remaining deeply connected to community, culture, and self-determination.
Essential Duties & Responsibilities
Post-Secondary Planning & Student Support:
Support TAY in pursuing post-secondary pathways: college enrollment or re-enrollment, workforce entry, vocational training, credential programs, paid internships, and independent living readiness.
Provide individualized planning for non-matriculated TAY emphasizing employment readiness, career exploration, life skills, and stabilization supports, while keeping pathways back into education or training open.
Assess participants' strengths, interests, academic or work history, and barriers to build realistic, strengths-based action plans.
Conduct regular check-ins (in person, phone, virtual) to track milestones such as GED completion, job placement, credential attainment, or re-engagement in education or training.
Coordinate crisis response and ongoing support with families, Property Management, and community partners when academic, employment, personal, or housing challenges arise.
Collaborate with Youth Programs and BSAFE teams -Teen Coordinators, the Teen/TAY Manager, and BSAFE Case Managers - to align goals, coordinate interventions, and ensure consistent support.
College & Career Readiness Programming:
Develop and facilitate a college and career readiness curriculum covering applications, pre-college testing (SAT, ACT, placement exams, GED), financial aid, scholarships, job readiness, and life skills.
Support youth in understanding testing requirements, registering for exams, accessing fee waivers and accommodations, preparing for tests, and interpreting scores.
Plan and lead local and out-of-state college visits, corporate tours, and career exploration experiences.
Maintain current resources on transferable credits, post-secondary programs, testing requirements, scholarships, internships, and employment opportunities.
Partnerships & Systems Navigation:
Build and maintain relationships with post-secondary institutions, partner programs, and college access organizations.
Sustain partnerships with colleges, universities, trade organizations, apprenticeship programs, and CBOs to expand culturally safe engagement opportunities.
Collaborate with high schools, counselors, and external programs to support shared students.
Serve as a liaison between students, families, schools, and post-secondary institutions, minimizing language, cultural, and systems-based barriers.
Financial Aid, Case Management & Continued Post-Secondary Support:
Help students identify and apply for scholarships, grants, and financial aid, including options for those ineligible for federal aid.
Provide case management, referrals, and job placement assistance.
Maintain ongoing contact with Continued Post-Secondary Students to support persistence and track outcomes.
Identify barriers to matriculation and provide continued advising for youth not immediately matriculated.
Family Engagement & Community Leadership:
Educate caregivers on post-secondary planning, financial aid, and college systems.
Conduct regular parent/guardian check-ins and facilitate family workshops and information sessions.
Participate in parent-teacher and IEP meetings alongside student support teams when appropriate.
Data, Compliance & Organizational Responsibilities:
Maintain accurate participant data, case notes, and outcomes in BTWCSC's systems (e.g., Airtable, DCYF CMS).
Track outcomes and contribute to grant and funder reporting.
Attend required program, department, and agency-wide meetings and trainings.
Perform

Employment type
Full-Time

Work arrangement
No