Site Support: Human Capital Outsourcing

TopFloor is seeking a skilled and motivated Site Support to join our dynamic team. The successful candidate will provide on-site HR support for seasonal and outsourced workforce management across client locations, ensuring compliance, professionalism, and alignment with TopFloor’s brand values. This role supports recruitment, onboarding, documentation, payroll inputs, statutory returns, and employee file management with precision and empathy.
Key Responsibilities
Recruitment & Onboarding
Support recruitment and selection of seasonal/casual staff ensuring:
Age eligibility, valid NRC, physical fitness, and work ethic
Assist with contract explanation and documentation
Assist Prepare and update employee files with valid documentation
Conduct induction sessions for new staff
Compliance & Documentation
Ensure statutory registrations and returns are completed accurately and on time
Assist with documentation during disciplinary proceedings
Assist To Maintain organized staff files and records
Payroll & Attendance
Manage daily attendance records and overtime calculations
Prepare and verify payroll inputs and outputs
Submit payment schedules and distribute payslips
Assist Receive and forward leave applications to supervisors
Requirements
Demonstrated alignment and commitment to TopFloor’s values
Diploma in Human Resource Management, a degree is preferred.
Must be a registered member of Zambia Institute of Human Resource Management (ZIHRM)
Should have demonstrable skill in the use of MS Office skills (Word, Spreadsheets, PowerPoint).
Prior HR or administrative experience is an added advantage
Should understand how to use the Google based work systems (Gmail, Google Calendar and Google Drive).
Demonstrable understanding of Labour Laws and labour laws.
Excellent organizational and time management skills with the ability to handle multiple tasks effectively.
Strong interpersonal and communication skills in both verbal and written forms.
Strong documentation and record keeping skills
Ability to maintain confidentiality and handle sensitive information with tact and discretion.
Ability to work collaboratively in a team environment and build effective working relationships.
Strong problem-solving skills and attention to detail.
Fluent in written and spoken English.
Fluent in verbally communicating in at least one major local language.
Ability to travel across client sites.
Valid driver’s license.
How to Apply
Interested candidates should submit their application before 30th October 2026. Only shortlisted candidates will be contacted.
TopFloor Limited is an equal opportunity employer and does not charge candidates for job placement.
Benefits
Continuous Learning & Professional Development
Opportunity to support the Evolution of a Strong Professional Brand
Exposure to Leading Organisations / Industry
Meaningful Work That Impacts People and Organisations around the COMESA region
A Supportive, Collaborative Culture
Dynamic, Fast‑Paced Environment

Work arrangement
No