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About the role
Description supplied by the original job listing.
Group Credit Controller
Location – Guildford
Job type – Full-Time
Hours of work – Monday to Friday 8.30am – 5.30pm (40 hours per week)
Contract type – Secondment
Hybrid working – Two days office, three days remote
Closing Date: 21 October 2026
K2 Group is an independent and international provider of mobility services. The Group includes six K2 brands, each with its own service speciality:
K2 Relocate – relocation services
K2 Bespoke – VIP relocation services
K2 X Border – immigration services
K2 Indx– advisory and assignment management services
K2 AlphaTech– inhouse technology team
Twelve Degrees- inhouse stakeholder communication agency
Each K2 brand shares K2 Group’s mission: to take the burden of mobility away from customers with expertly tailored, truly personal solutions. We invest time in really getting to know each client and every assignee, thus enabling us to provide a truly human-centric service.
A deeper dive into K2 Group
Founded in 2002 and headquartered in the UK, K2 Group has evolved into a global leader in mobility and related services. Unlike competitors rooted in removals or property sectors, our origins in HHG/move management and HR allowed us to take a consultative, client-centric approach from the start.
Our early success stemmed from streamlining the household goods shipping process for organizations with varying transfer volumes, providing a fully managed service through a network of accredited partners. As our reputation grew, clients sought our expertise beyond shipping, leading to the expansion to destination services in 2008. To support this growth, we expanded our global presence, establishing operations in France, Sweden, Singapore, Australia, South Africa, the USA, the UAE, Brazil, Romania, and most recently, China - in Q4 2024.
Over close to 25 years, K2 has grown significantly, developing a suite of service offerings. We wanted to give each of these offerings its own identity, so in 2026, we chose to rebrand, transitioning from K2 Corporate Mobility to K2 Group. Each K2 offering/brand shares the same values, contributes to K2’s world-class NPS® of 82 and it’s Great Place To Work® accreditation, and is driven by the same unwavering commitment to human-centric service delivery. However, each brand has its own speciality as detailed above.
With 15 offices across 11 countries and a partner network which spans 186 countries, K2 has a truly global reach. We recognise that with this reach comes responsibility: we must operate as a responsible global citizen. To ensure that we do this, we have made multiple sustainability commitments, including establishing a partnership with EcoVadis, a global sustainability ratings company who make an ongoing assessment of our sustainability credentials and progress. We currently hold an EcoVadis Gold Medal, which puts us within the top 5% of all companies rated in 2025.
Delivering the exemplary level of service that we do and ensuring that we do not falter in our sustainability journey is only possible because every K2 employee is committed to our mission and vision. For us, our employees are our family. Their wellbeing and their professional development is a top priority, as evidenced by our Great Place To Work® certification; by the range of initiatives (e.g flexible working, charity days, active social calendar) and opportunities (training, secondments, international transfers) that we offer; and by the fact that People & Culture is one of the six foundational pillars of Kinetic, our five-year business strategy which defines the way in which we will grow until 2027.
The role
K2 Corporate Mobility offers its clients a cutting-edge cloud platform that delivers proven solutions focused on the optimisation of recurring relocation related expenses.
The role of Relocation Accounting co-ordinator (RAC) plays a key role in the Professional Services team by ensuring the highest quality of work is being delivered on time and to client expectations. The RAC role is to offer support to the RA Operations Lead by assisting with the execution and delivery of the global RA (Relocation Accounting) service. The successful candidate will be an integral part of the continued growth and development of our unique and innovative products and services within this exciting area of business and the industry as a whole.
Candidates are not expected immediately to be masters of the full spectrum of technologies used but are expected to quickly become technical gurus and masters of all skills required to launch solutions for our clients; steadily building their knowledge of K2’s technology platforms and the recurring expense domain.
Reporting to:
Relocation Accounting – Operations Lead
Main duties and responsibilities
Ensure timely delivery of data to K2’s RA’s partner for tracking and
Reconcile between different technology platforms to ensure all relevant data is being captured and accurate.
Ability to work on own initiative and investigate discrepancies within large data
Assist in delivery of the funding process for all clients i.e. the process for requesting money from the client to make approved client disbursements.
Assist with the setup of new clients across all technology platforms ensuring all personnel have been provided with the relevant access.
Ensure clients are correctly invoiced for all costs paid on their behalf, ensuring the applicable fees have been applied and all relevant fields updated in the system.
Assist in the client’s data acquisition process and resolve data integrity
Perform extensive data validation/quality assurance analysis within large
Ensure Implementation Project Management is updated on actions and deliverables during any implementation.
Assist in pre-go-live user acceptance testing (UAT) and respond quickly to issues that
Ensure all regulatory requirements are
Establish a high level of credibility and manage strong internal and external working
Approving and processing of expenses in-line with policy
Manage rent, deposit, tuition and ad-hoc payments, including ongoing monthly rental payments for assignees, predominantly for key complex clients, which may require external/client interaction.
Reconcile costs to ensure accurate capturing of spend data for reporting and billing
Prepare and deliver client reporting including Ad hoc at agreed
Perform other duties as
Diary management and prioritisation of daily workload
Demonstrates a sense of ownership and
Works closely with the Operations Lead to seek and implement opportunities to streamline processes and enhance efficiency.
Experience: Skills / Abilities & Knowledge – all essential
Proven ability to manage and complete complex tasks to a high level of accuracy and under
Excellent analytical, problem-solving, and troubleshooting
Strong focus on accuracy, with the ability to spot errors and inconsistencies in expense submissions and reporting.
Accurate administration
Strong attention to detail, self-motivation, and solution-
Ability to manage workload
Exceptional written and verbal communication
Excellent customer service skills
Confident interpersonal
Financial accounting
Experience of multi-currency and cross border
Ability to proactively liaise with the third-party vendors and
Organizing and prioritizing daily/weekly
Attention to detail and
Ability to meet
Team
Adaptable to change and works well under
Advanced skills in Microsoft Office Excel
Microsoft Office Suite
Desirable:
BAT experience
Employment type
Employee
Work arrangement
No
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