Implementation Manager

Job type – Full-Time
Hours of work – Monday to Friday 8.30am – 5.30pm (40 hours per week)
Contract type – Permanent
Hybrid working – Two days office, three days remote (upon successful completion of probation);
Full-time in the office for the first 3 months
Closing Date: 23 October 2026
K2 Group is an independent and international provider of mobility services. The Group includes six K2 brands, each with its own service speciality:
K2 Relocate – relocation services
K2 Bespoke – VIP relocation services
K2 X Border – immigration services
K2 Indx– advisory and assignment management services
K2 AlphaTech– inhouse technology team
Twelve Degrees- inhouse stakeholder communication agency
Each K2 brand shares K2 Group’s mission: to take the burden of mobility away from customers with expertly tailored, truly personal solutions. We invest time in really getting to know each client and every assignee, thus enabling us to provide a truly human-centric service.
A deeper dive into K2 Group
Founded in 2002 and headquartered in the UK, K2 Group has evolved into a global leader in mobility and related services. Unlike competitors rooted in removals or property sectors, our origins in HHG/move management and HR allowed us to take a consultative, client-centric approach from the start.
Our early success stemmed from streamlining the household goods shipping process for organizations with varying transfer volumes, providing a fully managed service through a network of accredited partners. As our reputation grew, clients sought our expertise beyond shipping, leading to the expansion to destination services in 2008. To support this growth, we expanded our global presence, establishing operations in France, Sweden, Singapore, Australia, South Africa, the USA, the UAE, Brazil, Romania, and most recently, China - in Q4 2024.
Over close to 25 years, K2 has grown significantly, developing a suite of service offerings. We wanted to give each of these offerings its own identity, so in 2026, we chose to rebrand, transitioning from K2 Corporate Mobility to K2 Group. Each K2 offering/brand shares the same values, contributes to K2’s world-class NPS® of 82 and it’s Great Place To Work® accreditation, and is driven by the same unwavering commitment to human-centric service delivery. However, each brand has its own speciality as detailed above.
With 15 offices across 11 countries and a partner network which spans 186 countries, K2 has a truly global reach. We recognise that with this reach comes responsibility: we must operate as a responsible global citizen. To ensure that we do this, we have made multiple sustainability commitments, including establishing a partnership with EcoVadis, a global sustainability ratings company who make an ongoing assessment of our sustainability credentials and progress. We currently hold an EcoVadis Gold Medal, which puts us within the top 5% of all companies rated in 2025.
Delivering the exemplary level of service that we do and ensuring that we do not falter in our sustainability journey is only possible because every K2 employee is committed to our mission and vision. For us, our employees are our family. Their wellbeing and their professional development is a top priority, as evidenced by our Great Place To Work® certification; by the range of initiatives (e.g flexible working, charity days, active social calendar) and opportunities (training, secondments, international transfers) that we offer; and by the fact that People & Culture is one of the six foundational pillars of Kinetic, our five-year business strategy which defines the way in which we will grow until 2027.
The role
Accountable for the successful planning, governance and implementation of large scale, complex change and transition projects for Group. Manage projects through their complete 'end to end' lifecycle from transition planning, project initiation, implementation and Go Live, through to close and smooth handover into the business.
Reporting to
Group Managing Director
Main duties and responsibilities
Creates full and comprehensive project plan which ensures that implementations are completed on time, within budget, and meet client expectations
Owns and leads projects using the most appropriate and effective project management methodologies
Completion of all project documentation to ensure delivery is in line with scope, objectives, timeline and budget.
Ensure effective governance, tracking, reporting and communication structure is implemented to keep internal, client and third-party stakeholders up to date with progress, risks and issues
Works effectively with K2 internal teams and workstream leads to ensure each party / department is fully aware of internal and external deliverables, runs effective internal and external project calls, creates effective and timely communications to ensure everybody understand timelines, expectations and deliverables
Reviews external client’s data, including transition populations, and agrees plan of action for timely transitions
Participates in pre-sales product demonstrations and provides assistance in scoping projects or developing proposals
Provides support on client facing presentations, transitions and sales support where implementation, transition and best practice recommendations are required
Provides further support to the account management team on any transition, post go live
Manages ad hoc projects as required, with project management support as and when the business requires
Effective Risk Management: Identifies potential bottlenecks early against project timelines. Communicates to the client and adapts the project deliverables and risk dashboard accordingly
Any other duties required by the business
Hours of Work
Monday to Friday 8.30 am – 5.30 pm. Hybrid working applies after successful completion of probation, two days based in our office as needed to perform the role and build relationships which is an integral part of the K2 culture within the business.
Experience: Skills / Abilities & Knowledge – all essential
Proven experience as a project manager
Strong communication and influencing skills to confidently manage client relationship and senior stakeholders
Experience of project managing change and transition projects - solution delivery, multiple internal/external/Client stakeholders, work streams, delivery in multiple locations and global geographies
Excellent time management skills with a customer focused approach
Experience and understanding of 'end to end' project lifecycles and associated deliverables
Good working knowledge of project management software plus MS office applications including: MS Word, Excel, PowerPoint, Outlook, Visio and MS Project.
Ability to identify risks and implement mitigation strategies
Excellent communication, presentation and engagement skills
Ability to communicate complex data clearly and to all levels within the business
Excellent planning, organisation and time management skills
Very strong team working skills - ability to work effectively with teams, multi/ offshore locations, internal, external and Client teams and stakeholders
Adaptability and resilience in a fast-paced environment
Accountability
For Office & Personal H&S
Complying to GDPR & ISO
Complying to relevant legislation
Training and Education
Prince2 or similar Project Management qualification would be advantageous

Employment type
Employee

Work arrangement
No