Manager, Data Operations - APAC

At PitchBook, a Morningstar company, we are always looking forward. We continue to innovate, evolve, and invest in ourselves to bring out the best in everyone. We’re deeply collaborative and thrive on the excitement, energy, and fun that reverberates throughout the company.
Our extensive learning programs and mentorship opportunities help us create a culture of curiosity that pushes us to always find new solutions and better ways of doing things. The combination of a rapidly evolving industry and our high ambitions means there’s going to be some ambiguity along the way, but we excel when we challenge ourselves. We’re willing to take risks, fail fast, and do it all over again in the pursuit of excellence.
If you have a good attitude and are willing to roll up your sleeves to get things done, PitchBook is the place for you.
About the Role:
At PitchBook, we believe that the Data Operations team plays a vital role in setting us apart from our competitors. We take immense pride in providing top-quality data to our customers, while also being accountable, collaborative, and receptive to feedback. Our team members are highly engaged, detail-oriented, and always eager to learn and grow as our industry evolves.
Our reputation for excellence is a direct result of our deep commitment to building the world's best private market database, and we recognize the importance of investing in our team members from day one. That's why we offer specialized training and a mentorship program that is tailored specifically to the needs of the Data Operations team.
We value and celebrate the diverse perspectives, talents, and experiences of our team members and recognize the importance of building trust and strong cross-functional partnerships. If you're looking for a challenging and rewarding opportunity to take your career to new heights, we invite you to join us at PitchBook.
Primary Job Responsibilities:
Foster department culture, champion diversity, equity, and inclusion across the department (5%)
Lead recruiting and hiring efforts across for APAC data operations teams, including phone screens and on-site interviews (2%)
Accountable for the training and ramping success of new hires on the APAC data operations teams (2%)
Maintain regular cadence of 1:1s with each direct report to recap performance, identify improvement opportunities and support career development (8%)
Accountable for creating quarterly competitive benchmarking documents on APAC datasets (2%)
Develop expansive market knowledge of all players within the APAC data providers’ market (5%)
Contribute and participate in bi-weekly Data Operations Leadership meetings to review department wide initiatives, people development, ELT updates, hiring and data quality (5%)
Develop and spearhead APAC teams’ vision and accountable for driving strategic initiatives related to those teams (30%)
Accountable for performing quality assurance on production profiles across various APAC datasets (10%)
Support the development, maintenance, documentation, and rollout of APAC research methodologies (10%)
Accountable for running and highlighting operational success and challenges during standardized biweekly/monthly/quarterly business reviews around APAC data operations (3%)
Support operational and dataset strategy through budgeting, forecasting, and staffing through collaboration with director (3%)
Collaborate with Sales, Customer Success, and Go-To-Market teams to prioritize enhancements, address data gaps, and support client needs (10%)
Partner with Product and Engineering teams to enhance data collection tools, automation capabilities, and workflow efficiency (5%)
***15 days remote work flexibility for a whole year
*** 6 direct reports: 4 Data Operations Leads & 2 Senior Data Operations Associate
Skills and Qualifications:
This position requires a Bachelor’s degree in Finance, Economics, Data Science, or related field, or foreign equivalent and 5 years of related experience in financial data operations, investment research, or private markets intelligence in Data Operations related positions. In alternative, we accept a Master’s degree in Finance, Economics, Data Science, or related field, or foreign equivalent and 3 years of related experience in financial data operations, investment research, or private markets intelligence in Data Operations related positions.
This position also requires People management experience overseeing multi-regional teams. Experience with recruiting and team development. Experience leveraging SQL and/or Python to analyze operational data and improve workflow efficiency. Experience with BI tools (e.g. PowerBI) for root cause analysis and KPI tracking. Experience implementing automation or AI-enabled research tools. Experience with building and executing multi-year data expansion roadmaps. Experience with APAC private and public capital markets and regionalized research methodologies. Experience with interfacing with clients to support our Sales and Customer Success teams. Experience with financial markets or services, particularly private equity and venture capital. *** Will accept any suitable combination of education, training, and experience.*** Will accept any suitable combination of education, training, and experience.
Must possess unrestricted right to work in the U.S. in this position
Benefits + Compensation at PitchBook:
Physical Health
Comprehensive health benefits
Additional