Principal Account Executive- Employee Experience

Want to help shape what comes next at a successful, fast-growing software company?
Company Overview
At Poppulo, we help the world’s leading organizations reach every employee, wherever they work.
For a large, distributed workforce, that’s harder than it sounds. Today’s workforce is spread across offices, factories, retail stores, hospitals and other frontline locations. No single communication channel can reach everyone. Poppulo brings those channels together in one AI-powered employee experience platform, helping companies deliver relevant communications wherever their people are located.
More than 10,000 organizations trust us to connect with their workforce across email, mobile, intranet, Microsoft Teams, and digital signage. Our communications reach more than 50 million employees worldwide, and the platform delivers content to more than 600,000 digital signs around the globe. We also help employees engage with their company, celebrate one another’s contributions, and stay connected wherever they work.
We know there’s no such thing as a “perfect” candidate—we’re all works in progress, picking up new skills as we go. So apply even if you don’t tick every box. We want people who see things differently—because that’s how we see things too.
Role Summary
The Principal Account Executive, Employee Experience is a senior individual contributor who serves as the opportunity lead and subject-matter expert for Poppulo Experience Platform opportunities. Working in partnership with Poppulo's Employee Communications Account Executives, this role owns the PXP sales motion from qualification through close and handoff, while the Employee Communications Account Executive maintains the broader account relationship.
The role brings deep intranet and employee experience expertise to opportunities across a broad portfolio of prospective and/or existing customers. PXP connects Desktop, Branded Mobile App, Digital Signage, Recognition/Rewards/Gamification, Employee Advocacy, and Email newsletter experiences. The Principal Account Executive helps customers determine how those capabilities can address workforce communication and experience priorities. Opportunities will vary in size and complexity and will be focus on specific key verticals, particularly in retail, manufacturing, healthcare, logistics, and other industries with distributed or frontline workforces. The role carries direct revenue responsibility and operates within a shared-credit model with the paired Employee Communications Account Executive.
Key Responsibilities
Own the specialist PXP sales motion from initial qualification and discovery through solution alignment, business case development, negotiation, close, and transition to the post-sale team.
Partner with Employee Communications Account Executives on account strategy, establish clear roles for each opportunity, and serve as the lead seller and subject-matter expert for PXP while the paired Employee Communications Account Executive maintains the broader customer relationship.
Build pipeline through referrals from aligned sellers, joint account planning, targeted prospecting, partner activity, and conversion of qualified inbound demand.
Identify and prioritize PXP opportunities across prospective and/or existing accounts based on customer need, commercial potential, and the value specialist involvement can add to the sales process.
Lead consultative discovery with senior stakeholders across Internal Communications, Employee Experience, HR, IT, Digital Workplace, Operations, Security, Procurement, and executive leadership.
Use deep knowledge of intranet, digital workplace, and employee experience practices to advise customers and translate their workforce challenges into a clear PXP solution strategy.