Apartment Maintenance Technician II

Service Technician II | The Monterey by Windsor - Dallas, TX
The Monterey by Windsor is a mid-rise style community consisting of 371 apartment homes.
Schedule: Full Time Monday - Friday. Ability to work a flexible schedule, some weekend work and ability to participate in the on-call rotations. Full Time Monday - Friday. Ability to work a flexible schedule, some weekend work and ability to participate in the on-call rotations.
Compensation: Our company considers a range of factors including education and experience when determining base compensation.
Hourly: Starting at $21.02 - $26.28 per hour, depending on years of experience, tenure, and location.
Annual Starting Comp: $43,721 - $54,662.
For the fifth year in a row, Windsor Communities is the recipient of the 2025 Kingsley Excellence Award achieving the top award for Overall Customer Service.
Key Responsibilities:
General Maintenance: Perform routine maintenance tasks including plumbing, electrical, painting, carpentry, and appliance repairs. Maintain property curb appeal and all pool/spa/fountains.
Work Orders: Complete work orders efficiently and ensure they are closed out within 24 hours. The system currently utilized Yardi.
Unit Turnover: Prepare vacant units for new residents, including painting, cleaning, and necessary repairs.
Emergency On-Call Repairs: Respond to emergency maintenance requests and after-hours calls in an on-call rotation. Weekend work is a requirement.
Preventive Maintenance: Conduct regular inspections and preventive maintenance on all equipment and systems (e.g., HVAC, plumbing, electrical, Fire & Life Safety) to ensure proper functioning and to prevent potential issues.
Safety and Compliance: Ensure compliance with all safety regulations and policies. Maintain a clean and safe working environment using proper PPE (Personal Protective Equipment).
Inventory Management: Manage and track inventory of maintenance supplies and equipment. Request replacements as needed from Service Manager.
Record Keeping: Maintain accurate records of maintenance activities, repairs and daily mechanical rounds. Utilize computer, smart phone, and tablet.
Customer Service: Interact with residents in a professional and courteous manner, addressing their concerns promptly and effectively. Support the company’s values and culture. Interact professionally with contractors, vendors, and suppliers.
Team Collaboration: Work closely with the property management team to identify and resolve maintenance issues.
Benefits:
Enjoy a 40% housing discount (pending standard credit and background approval for all occupants), with the opportunity to increase to 50% after just two years of employment with us!
Annual PTO including:
1 hour of paid sick and safe time for every 30 hours worked, 10 days of paid vacation time accrued bi-weekly, 6 weeks of paid parental leave after completing one year of employment, 10 paid holidays annually, and up to 3 floating days.
Bi-annual regional sales, service, and performance awards.
Cellphone stipend of $50/month, annual shoe/accessory allowance, and tuition assistance.
For more information, visit: Benefits!
Your Skills & Experience:
Education: High school diploma or GED. Technical training or certifications in relevant fields (e.g., HVAC, plumbing, electrical) preferred.
Experience:
Minimum of 2 years of experience in apartment maintenance or a related field.
Proficient in using hand and power tools.
Strong experience in HVAC, plumbing, electrical, and general maintenance repairs.
Excellent problem-solving skills and attention to detail.
Ability to work independently and as part of a team.
Excellent communication and interpersonal skills.
Experience and ability using smart devices and property mana