Dual-Site Apartment Maintenance Technician II

Dual-Site Apartment Maintenance Service Tech II | Glass House by Windsor and Windsor Turtle Creek - Dallas, TX
Glass House by Windsor is a high-rise apartment community with 375 units.
Windsor Turtle Creek is a mid-rise style apartment community with 207 units.
Compensation: Our company considers a range of factors including education and experience when determining base compensation.
Hourly: Starting at $22.70 - $28.38 per hour, depending on years of experience, tenure, and location. Annual Starting Comp: $47,216 - $59,030.
For the fifth year in a row, Windsor Communities is the recipient of the 2025 Kingsley Excellence Award achieving the top award for Overall Customer Service
Key Responsibilities:
General Maintenance: Perform routine maintenance tasks including plumbing, electrical, HVAC, carpentry, and appliance repairs. Maintain property curb appeal and all pool/spa/fountains.
Work Orders: Complete work orders efficiently and ensure they are closed out within 24 hours. The system currently utilized HappyCo.
Unit Turnover: Prepare vacant units for new residents, including painting, cleaning, and necessary repairs.
Emergency On-Call Repairs: Respond to emergency maintenance requests and after-hours calls in an on-call rotation. Weekend work is a requirement.
Preventive Maintenance: Conduct regular inspections and preventive maintenance on all equipment and systems (e.g., HVAC, plumbing, electrical, Fire & Life Safety) to ensure proper functioning and to prevent potential issues.
Safety and Compliance: Ensure compliance with all safety regulations and policies. Maintain a clean and safe working environment using proper PPE (Personal Protective Equipment).
Inventory Management: Manage and track inventory of maintenance supplies and equipment. Request replacements as needed from Service Manager.
Record Keeping: Maintain accurate records of maintenance activities, repairs and daily mechanical rounds. Utilize computer, smart phone, and tablet.
Customer Service: Interact with residents in a professional and courteous manner, addressing their concerns promptly and effectively. Support the company’s values and culture. Interact professionally with contractors, vendors, and suppliers.
Team Collaboration: Work closely with the property management team to identify and resolve maintenance issues.
Your Skills & Experience: