Preventive Commercial Kitchen Service Technician

PREVENTATIVE MAINTENANCE TECHNICIAN
Location: Hartford, CT
Compensation:
ABOUT THE ROLE:
As a Preventative Maintenance Service Technician, you will deliver our performance check programs by providing proactive maintenance to keep our customers’ kitchen equipment running at optimum efficiency and limit breakdowns. You will also be the primary service technician for our beverage business by completing installations, removals, preventative maintenance, and emergency repairs.
WITH THIS OPPORTUNITY WE SHARE WITH YOU:
On-the-job training with available on-demand technical support, formal hands-on and classroom training at our National Training Kitchen, and Professional CFESA certifications with the potential for advancement.
Receive a company service vehicle, fuel card, computer, and cell phone for business use
Market-leading benefits program, including 401k and paid time off
Take charge of your career through growth opportunities, including advanced technician and management positions.
WHAT WILL YOUR DAY LOOK LIKE?
Leave from home each morning and work independently at customer sites to complete performance checks on commercial foodservice equipment, including refrigerators, ice machines, ovens, fryers, and beverage equipment, and perform preventive maintenance, emergency repairs, installations, and removals.
Partner with managers and operators across restaurants, hotels, hospitals, and other commercial foodservice environments to provide comprehensive service solutions for commercial cooking, refrigeration, ware-washing, beverage, and other specialty foodservice equipment.
Identify operating challenges that contribute to equipment failures in restaurants, hotels, hospitals, and other commercial foodservice environments.
Troubleshoot, diagnose, and repair commercial kitchen equipment, including cooking, refrigeration, ware-washing, and specialty food-service equipment.
Utilize mechanical aptitude and interpret diagrams and schematics to identify equipment issues and determine repair solutions.
Collaborate with manufacturers and the Technical Assistance Group to support diagnostics, technical troubleshooting, and parts identification.
Install ordered parts in a timely, professional manner while adhering to company policies and productivity standards.
Promote and recommend additional Smart Care services when appropriate.
Complete accurate administrative documentation, including work orders, time reports, receipts, and inventory records.
Maintain a safe work environment by following safe work practices and accident prevention procedures.
Maintain an organized service vehicle and accurate parts, tools, and truck stock inventory.
PHYSICAL REQUIREMENTS:
Ability to frequently kneel, bend, squat, push, pull, reach, and occasionally lift and carry up to 70 pounds
Ability to work with moving mechanical parts, pressurized steam equipment, open flames, heated surfaces, liquids, and risk of electrical shock in damp, humid, or freezing conditions
Ability to work on ladders, roofs, and other high places.
MINIMUM REQUIREMENTS:
High School diploma or equivalent
1 year of technical experience with refrigeration, appliance repair, kitchen equipment, HVAC, or relevant military service
Valid driver’s license (Real ID) and acceptable motor vehicle record
Willingness to participate in on call rotation according to customer needs
Availability for occasional overnight travel as assigned
Immigration sponsorship not provided for this role
Relevant technical training, licenses, and/or certifications (i.e. EPA, CFESA).
PREFERRED QUALIFICATIONS:
Commercial refrigeration and or commercial cooking equipment repair
Self-motivated with the ability to prioritize and work independently with minimal supervision
As a technician you will be at the heart of our operations by diagnosing, repairing, and providing planned maintenance on a broad range of cooking, refrigeration, and dishwashing equipment. Your work makes you a valuable partner to our customers by helping them improve their food service operations, equipment uptime, and overall profitability. Smart Care’s industry-leading technical training, mobile-technologies, and technical support provide the opportunity for you to rapidly expand your expertise and grow your career in this dynamic industry. If you’re ready for a new and exciting challenge, it’s time to get smart with Smart Care!
About Smart Care
Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC.
Smart Care is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected class status. All qualified individuals are encouraged to apply. If you need a reasonable accommodation with respect to Smart Care’s application or hiring process due to a disability, please contact the Human Resources department at HR@smartcaresolutions.com.