Client Services Representative

Company Description Reflecter Technologies is a technology company that builds practical software and digital products for modern businesses. The team works across software development, artificial intelligence, web technologies, and digital experiences to turn ideas into reliable, user-focused products. The company prioritizes understanding business problems clearly before designing solutions that are simple to use, scalable, and built for long-term value. Reflecter Technologies delivers custom software, AI-powered tools, web platforms, and digital experiences that help organizations operate more efficiently and move their business forward.
Role Description The Sales Assistant is a part-time, remote role supporting the sales team in daily operations and client interactions. This role includes responding to customer inquiries, preparing basic sales materials, and assisting with follow-up communications via email, chat, or phone. The Sales Assistant will help maintain organized records of leads, opportunities, and customer information in CRM or tracking tools. Responsibilities also include scheduling meetings, coordinating with internal teams, and providing clear status updates to support efficient sales workflows. The role may involve gathering feedback from prospects, preparing simple reports, and contributing to a positive, professional customer experience.
Qualifications
Candidates should possess strong Interpersonal Skills and Customer Service abilities to support positive client relationships and handle inquiries professionally.
Candidates should possess effective Communication skills, both written and verbal, to interact with customers and internal teams clearly and accurately.
Candidates should possess foundational Sales skills, including basic understanding of sales processes, lead follow-up, and opportunity tracking.
Candidates should possess solid Organization Skills to manage schedules, maintain records, and prioritize tasks in a remote environment.
Comfort using digital tools (e.g., CRM systems, office productivity software, online communication platforms) is beneficial.
Ability to work independently, manage time effectively, and collaborate with a distributed team is expected.
Prior experience in a sales support, customer service, or administrative role is preferred but not required.

Work arrangement
Yes